Hi Ewan
I understand. But if there is no point you filing a ticket then it becomes quite difficult for me (or others) trying to escalate the 'problems' or concerns subsequently expressed about the quality of the product. This latest thread started with me trying to understand if we had a case for arguing to keep the LCG-CEs a while longer (SGE issues aside) while problems with the CREAM CE are being addressed. The problems are not being addressed and there is no clear argument (other than those associated with SGE).
Jeremy
On 21 Sep 2011, at 10:20, <[log in to unmask]>
wrote:
>> -----Original Message-----
>> From: Testbed Support for GridPP member institutes [mailto:TB-
>> [log in to unmask]] On Behalf Of Stuart Purdie
>>
>>
>> I have had a problem with very similar symptoms, but possibly a different
>> cause - in the other case we noticed the blah npudir was stuffed, and that
>> was the direct cause, but why that was the case is not clear.
>
> I think that part of the problem we've had is that we're not
> always diagnosing the problems all that much - we're just
> kicking it until it starts working, and there's not a lot
> of point in filing tickets for 'it broke, we kicked it, it
> worked again'.
>
> Ewan
> --
> Scanned by iCritical.
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