Hello
We have recently started seeing an error message on our test instances of Blackboard 9.1 SP5 (attached).
It happens intermittently. Every time but one it's happened when adding a post to an LX blog or editing an LX wiki. After you've clicked Save and the page reloads you get an 'error' message and the whole browser window is unresponsive. (If you click OK nothing happens).
Once I got the same error when adding an external link to a course (a Blackboard link via Create Content) so LX don't believe it's a problem with their tool, there was just a link to an LX blog on the same page.
The Error message gives no further information. We ran Fiddler Web Debugger but this doesn't reveal anything. We looked in Blackboard logs but there are no consistent error messages for when the problem's occurred.
Has anyone seen this before/have any ideas?
Many thanks
Melanie
Melanie Barrand
VLE Officer
VLE Service
Brotherton Library
University of Leeds
Leeds
LS2 9JT
Email: [log in to unmask]
Tel: 0113 3438856
Website: www.leeds.ac.uk/vle
For the latest VLE news, hints, tips & updates visit our blog: http://vleservice.wordpress.com/, follow us on Twitter: https://twitter.com/leedsvlesupport or subscribe to the mailing list: http://www.leeds.ac.uk/vle/mail_list.htm
|