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MCG  March 2011

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Subject:

Re: Touchscreens

From:

Joe Cutting <[log in to unmask]>

Reply-To:

Museums Computer Group <[log in to unmask]>

Date:

Wed, 2 Mar 2011 10:11:57 +0000

Content-Type:

text/plain

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Hi Tom,

 >>
We're going to be purchasing a number of touchscreens as the basis of a
bank of reusable hardware, to the deployed across our exhibitions as and
when. Ideally they'll be reasonable size, HD, and multi-touch. (I'm
future-proofing to a certain degree).

I've been looking at the HP 2310ti and was wondering if:
a) anyone's used this on the floor and how it held up
b) if anyone has a model(s) they'd heartily recommend using
c) if anyone has a model(s) they'd strongly suggest that we avoid
 >>
I haven't used this model before, but looking at 
the spec it looks good value for money and HP are usually a solid manufacturer.
Having said that this is not a "standard" choice for a number of reasons.

1) You haven't said what kind of housing you're 
going to put the screens into. The HP screen 
comes with a plastic case. Usually for a museum 
exhibition you'd buy "chassis mounted" screens 
which just have a metal frame which is easy to 
put in a custom housing. The HP screen maybe easy 
to retrofit, but it also might not... The other 
really big issue is whether you can get 
replacement screens of exactly the same size. So 
when one breaks you can fit another without 
changing the housing. I did a project recently 
and the only screens the manufacturer would 
commit to making in 5 years time were 19" 1280 x 
1024 size screens. However, you would think this will soon change.

2) The HP screen uses "optical technology" for 
the touchscreen. I presume this means a touch 
sensitive membrane which when touched disrupts 
the flow of light. Usually in museums we use 
either Surface Acoustic Wave or Capacitative 
screens (used by the iphone) which don't have any 
kind of membrane.  These have proved themselves 
reliable. I'm a little concerned about this 
"optical technology" system because there's 
another type of screen which uses a membrane 
called a "resistive" touchscreen. These are found 
on cheap smartphones and often aren't great for 
visitors because you need too push the screen too 
hard. I would definitely advise trying the 
optical touchscreen before buying several of them 
and ideally put one on gallery for a few months 
to see if it can take a lot of use.

This is interesting because touchscreens are now 
moving out of the "industrial OEM" space to the 
consumer space which means you get more for your 
money but we don't have much experience with the 
technologies used so can't really say how they 
are in the long term. A good manufacturer of OEM 
touchscreens is ELO (www.elotouch.com). Expect to 
pay around £450 for a 19" SAW screen.

My other top tip for touchscreens is make sure 
you buy a spare or get your housing builders to 
supply a "blank" screen cover which fits in the 
same space as the screen. That way, when one 
breaks you'll be able to take it out to be fixed without leaving a hole.

If you do go ahead with this then do let us know how you get on.

Cheers

Joe




Joe Cutting
Digital exhibits and installations
www.joecutting.com
35 Hospital Fields Road, York, YO10 4DZ
01904 624681

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