|
Hi Martin,
My institution is upgrading from Bb7.3 to Bb9.1 this summer and these are some of the key things we are doing to engage as many colleagues as possible with training and support, with a lot less resource than we had when we first implemented Bb back in 2008:
- 2 x sneak preview sessions at the end of last year (1 for faculty VLE support/learning technologists and 1 for academic and admin staff)
- Online and F2F VLE Upgrade road shows for faculties, schools etc to celebrate where we've been, sell the new features and inform colleagues of the Upgrade project timescales.
- 1 x Training pilot with faculty staff nominated as faculty VLE advisors (voluntary roles) - April
- another preview session to look at final configuration, with the opportunity for VLE-related colleagues from around the University to network - April
2 x new one-hour F2F training sessions targeted at existing VLE users (getting started and new features), offered centrally and for faculties to book from May
- updated initial VLE training sessions for new VLE users offered centrally, F2F and online from June
- VLE Upgrade website for communications (e.g. mailing list, Twitter, blog) and Captivate demos of new features: http://www.leeds.ac.uk/vle/bb9/
- Existing VLE Support website for staff and students will be updated with new user documentation and Captivate animations: http://www.leeds.ac.uk/vle/
Some of the new features are not being implemented straight away (mainly because of technical issues) so hopefully this will make the transition easier for our colleagues.
Hope this helps and good luck with the upgrade :-)
Cheers,
Kirsten
Kirsten Thompson
VLE Training and Development Officer | Certified Member of the Association for Learning Technology (CMALT)
SDDU Learning & Teaching Team | VLE Support Service | CMALT Development Group
Staff and Departmental Development Unit | University of Leeds | Leeds LS2 9JT
Telephone: 0113 343 8842
Twitter: http://twitter.com/_KirstenT | http://twitter.com/handsonfuture
VLE Support: http://www.leeds.ac.uk/vle
Wimba Create blog: https://elgg.leeds.ac.uk/wimbacreate/weblog
SDDU Learning and Teaching website: http://www.sddu.leeds.ac.uk/sddu-learning-teaching.html
-----Original Message-----
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of BLACKBOARD-USERGROUP automatic digest system
Sent: 30 March 2011 00:06
To: [log in to unmask]
Subject: BLACKBOARD-USERGROUP Digest - 28 Mar 2011 to 29 Mar 2011 (#2011-48)
There are 11 messages totaling 2943 lines in this issue.
Topics of the day:
1. New Feature Guide (2)
2. Talis Aspire Open Day
3. Bb to host or not to host (4)
4. Calling Turnitin users - passing grades into BB
5. new feature guides (3)
----------------------------------------------------------------------
Date: Tue, 29 Mar 2011 09:19:18 +0100
From: "Mary Jacob [mhj]" <[log in to unmask]>
Subject: Re: New Feature Guide
Dear Martin,
We have a page in our Nexus website for the new features in Blackboard 9.1 http://nexus.aber.ac.uk/xwiki/bin/view/Main/Blackboard+9
There is a guide for students and one for staff. These cover the most commonly-used features.
We have also run a series of a one-hour Blackboard Briefing sessions, in which we can customise what we teach to match the needs of that particular group of staff.
For next year, we want to do more the push the newer features that staff may not be aware of. We plan to have departmental training or consultation sessions, as AU is implementing a Blackboard minimum requirement for next AY.
This should keep us busy!
Best wishes,
Mary
***************************************************************************
Mary Jacob, BA, MA, CMALT
Cymorth E-ddysgu / E-learning Support
Grwp E-wasanaethau a Chyfathrebu / E-services & Communications Group
Gwasanaethau Gwybodaeth / Information Services
Prifysgol Aberystwyth / Aberystwyth University
SY23 3DZ
Ffôn / Tel: (01970 62) 2473
Ymholiadau Blackboard / Blackboard Queries: [log in to unmask]<mailto:[log in to unmask]>
Ymholiadau E-ddysgu / E-learning Queries: [log in to unmask]<https://exchange.aber.ac.uk/owa/UrlBlockedError.aspx>
Nexus http://nexus.aber.ac.uk<http://nexus.aber.ac.uk/>
A ydym yn plesio?
Buaswn yn gwerthfawrogi eich barn os gwelwch yn dda yn y Arolwg Defnyddwyr y Gwasanaethau Gwybodaeth. Gwobr raffl - tocyn Amazon £40. Cwblhewch yr arolwg yma:
http://www.survey.bris.ac.uk/aber/survey2011cym
How are we doing?
Please tell us what you think in our Information Services User Survey. You could win a £40 Amazon token. Complete the survey here:
http://www.survey.bris.ac.uk/aber/survey2011eng
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of BLACKBOARD-USERGROUP automatic digest system
Sent: 29 March 2011 00:00
To: [log in to unmask]
Subject: BLACKBOARD-USERGROUP Digest - 25 Mar 2011 to 28 Mar 2011 (#2011-47)
------------------------------
Date: Tue, 29 Mar 2011 09:27:44 +0000
From: "Lynch M (LCSS)" <[log in to unmask]>
Subject: Re: New Feature Guide
Thanks for this and all the suggestions so far - it's the 'push' strategies that will be harder to get right - how effective would this be in raising awareness?
I suspect most users want to know how to do something at the point at which they need to do it. A typical scenario is something I have dealt with this morning. An academic user who attended blackboard training months ago (but has forgotten the training) wanted assistance in setting up an assignment submission. Which way to go; Turnitin or Assignment submission? Because I had helped them with something recently they just picked up the phone and I walked them through the options and how to do it. Help at the point of need.
I suspect that a push strategy on new features will be useful to those that are a) curious about the product and using it in their teaching, b) motivated to consume and retain the information and b) change practice as a result. Crucially though would be the culture of use that such a strategy was exposed to but then we're into a discussion on barriers to adoption of technology enhanced learning and that's a whole new thing...
Thanks
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Mary Jacob [mhj]
Sent: 29 March 2011 09:19
To: [log in to unmask]
Subject: Re: New Feature Guide
Dear Martin,
We have a page in our Nexus website for the new features in Blackboard 9.1 http://nexus.aber.ac.uk/xwiki/bin/view/Main/Blackboard+9
There is a guide for students and one for staff. These cover the most commonly-used features.
We have also run a series of a one-hour Blackboard Briefing sessions, in which we can customise what we teach to match the needs of that particular group of staff.
For next year, we want to do more the push the newer features that staff may not be aware of. We plan to have departmental training or consultation sessions, as AU is implementing a Blackboard minimum requirement for next AY.
This should keep us busy!
Best wishes,
Mary
***************************************************************************
Mary Jacob, BA, MA, CMALT
Cymorth E-ddysgu / E-learning Support
Grwp E-wasanaethau a Chyfathrebu / E-services & Communications Group
Gwasanaethau Gwybodaeth / Information Services
Prifysgol Aberystwyth / Aberystwyth University
SY23 3DZ
Ffôn / Tel: (01970 62) 2473
Ymholiadau Blackboard / Blackboard Queries: [log in to unmask]<mailto:[log in to unmask]>
Ymholiadau E-ddysgu / E-learning Queries: [log in to unmask]<https://exchange.aber.ac.uk/owa/UrlBlockedError.aspx>
Nexus http://nexus.aber.ac.uk<http://nexus.aber.ac.uk/>
A ydym yn plesio?
Buaswn yn gwerthfawrogi eich barn os gwelwch yn dda yn y Arolwg Defnyddwyr y Gwasanaethau Gwybodaeth. Gwobr raffl - tocyn Amazon £40. Cwblhewch yr arolwg yma:
http://www.survey.bris.ac.uk/aber/survey2011cym
How are we doing?
Please tell us what you think in our Information Services User Survey. You could win a £40 Amazon token. Complete the survey here:
http://www.survey.bris.ac.uk/aber/survey2011eng
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of BLACKBOARD-USERGROUP automatic digest system
Sent: 29 March 2011 00:00
To: [log in to unmask]
Subject: BLACKBOARD-USERGROUP Digest - 25 Mar 2011 to 28 Mar 2011 (#2011-47)
------------------------------
Date: Tue, 29 Mar 2011 10:21:26 +0100
From: Sarah Bartlett <[log in to unmask]>
Subject: Talis Aspire Open Day
**** Apologies for cross-posting ***
We have a small number of places remaining on our free of charge Talis
Aspire Open Day on Wednesday 13th April at 76 Portland
Place<http://www.76portlandplace.com/>in London.
If you’re thinking about how to make improvements to your university’s
reading lists, why not come along and find out more about Talis Aspire
Campus Edition.
This event will introduce you to the impressive capabilities and attractive
interfaces of Talis Aspire Campus Edition and our future plans. You will
hear from some of our 20 UK higher education customers about the difference
the system is making to student experiences and staff workflows across the
university.
Find out more and reserve your place
here<http://www.talisaspire.com/events>or reply to me at
[log in to unmask]
Best wishes,
Sarah Bartlett
------------------------------
Date: Tue, 29 Mar 2011 11:52:26 +0100
From: Daz Smith <[log in to unmask]>
Subject: Bb to host or not to host
Hi all,
We have been given an option by Blackboard to be hosted, which we have
had many years ago however brought this in house due to costs. They have
now become very aggressive on the hosting pricing, which is giving me
food for thought. My question is for those of you hosted are there any
problems and does the support improve with a hosted solution.
Many thanks in advance for any responses.
regards
Daz Smith
IT & Systems Development Manager
Brooklands College
Tel: 01932797890
[log in to unmask] <mailto:[log in to unmask]>
http://www.brooklands.ac.uk <http://www.brooklands.ac.uk/>
Please consider the environment and don't print this e-mail unless you
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This message, and any attachments, may contain confidential and legally privileged
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information. Any opinions expressed are those of the individual and may not
necessarily represent the opinion of the organisation. Brooklands College
**********************************************************************
------------------------------
Date: Tue, 29 Mar 2011 11:56:47 +0100
From: Tyrone Knight <[log in to unmask]>
Subject: Re: Bb to host or not to host
Hi
I've had some pretty good service, with only a few delays regarding
support feedback due to where based, but this also seems to have
improved.
Regards
Ty
Tyrone Knight (twitter.com/tkmcas)
VLE Administrator
Northbrook College Sussex
8831 / 01903 606159
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of Daz Smith
Sent: 29 March 2011 11:52
To: [log in to unmask]
Subject: Bb to host or not to host
Hi all,
We have been given an option by Blackboard to be hosted, which we have
had many years ago however brought this in house due to costs. They have
now become very aggressive on the hosting pricing, which is giving me
food for thought. My question is for those of you hosted are there any
problems and does the support improve with a hosted solution.
Many thanks in advance for any responses.
regards
Daz Smith
IT & Systems Development Manager
Brooklands College
Tel: 01932797890
[log in to unmask]
http://www.brooklands.ac.uk <http://www.brooklands.ac.uk/>
Please consider the environment and don't print this e-mail unless you
really need to.
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College
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Tel 0845 155 60 60
------------------------------
Date: Tue, 29 Mar 2011 12:04:42 +0100
From: Sarah Hargreaves <[log in to unmask]>
Subject: Re: Bb to host or not to host
Hi Daz
We haven't gone officially live with hosted 9.1 yet but plan to in
September. In the interim, I'm training staff on 9.1 and we're still
running with 8 (hosted at college).
So far, for any problems I've come across, the support has been
excellent....but it's usually been pretty spot-on with 8 as well. The
only bigger issue we're just hitting that was a tad unexpected is that of
migrating data across. With 8, we've run the snapshot tool but, with the
hosted version, security is such that we're not allowed direct access to
the server....so a solution still hasn't been found. I could go into more
detail but I'm not the most technical of people so, in fact, probably
couldn't.
cheers
sarah
Daz Smith <[log in to unmask]>
Sent by: Blackboard/Courseinfo userslist
<[log in to unmask]>
29/03/2011 11:52
Please respond to
Blackboard/Courseinfo userslist <[log in to unmask]>
To
[log in to unmask]
cc
Subject
Bb to host or not to host
Hi all,
We have been given an option by Blackboard to be hosted, which we have had
many years ago however brought this in house due to costs. They have now
become very aggressive on the hosting pricing, which is giving me food for
thought. My question is for those of you hosted are there any problems and
does the support improve with a hosted solution.
Many thanks in advance for any responses.
regards
Daz Smith
IT & Systems Development Manager
Brooklands College
Tel: 01932797890
[log in to unmask]
http://www.brooklands.ac.uk
Please consider the environment and don't print this e-mail unless you
really need to.
**********************************************************************
This message, and any attachments, may contain confidential and legally
privileged
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recipients are
requested to contact the sender immediately and not to disclose or make
use of this
information. Any opinions expressed are those of the individual and may
not
necessarily represent the opinion of the organisation. Brooklands College
**********************************************************************
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------------------------------
Date: Tue, 29 Mar 2011 14:00:18 +0100
From: Sarah Hargreaves <[log in to unmask]>
Subject: Re: Bb to host or not to host
Hi again Daz
I've just had an email from our friendly Blackboard Account Exec who has
pointed out that although it's true that root access to the hosted
production server is not permitted, it is still possible to run snapshot
scripts via a remote snapshot client installation that resides on our own
servers in college. The commands are then sent securely from our own in
house snapshot server to the hosted production server at Blackboard.
I'm reposting, as I'd hate to give Blackboard bad press, if it's
unwarranted!
He's putting us in touch with Denise Howze in their Managed Hosting
support team....so it's maybe worth doing the same?
cheers
sarah
Daz Smith <[log in to unmask]>
Sent by: Blackboard/Courseinfo userslist
<[log in to unmask]>
29/03/2011 11:52
Please respond to
Blackboard/Courseinfo userslist <[log in to unmask]>
To
[log in to unmask]
cc
Subject
Bb to host or not to host
Hi all,
We have been given an option by Blackboard to be hosted, which we have had
many years ago however brought this in house due to costs. They have now
become very aggressive on the hosting pricing, which is giving me food for
thought. My question is for those of you hosted are there any problems and
does the support improve with a hosted solution.
Many thanks in advance for any responses.
regards
Daz Smith
IT & Systems Development Manager
Brooklands College
Tel: 01932797890
[log in to unmask]
http://www.brooklands.ac.uk
Please consider the environment and don't print this e-mail unless you
really need to.
**********************************************************************
This message, and any attachments, may contain confidential and legally
privileged
information. In the event of an error in transmission, unauthorised
recipients are
requested to contact the sender immediately and not to disclose or make
use of this
information. Any opinions expressed are those of the individual and may
not
necessarily represent the opinion of the organisation. Brooklands College
**********************************************************************
--------------------------------------------------------------------
This email and any attachments are confidential and intended solely for
the use of the individual or entity to whom they are addressed. This email
represents the personal views of the sender and is therefore not
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delegation to bind the College by this email and York College accepts no
responsibility whatsoever for its contents. Please note that any email
sent to addresses at York College may be monitored.
------------------------------
Date: Tue, 29 Mar 2011 16:04:59 +0100
From: Andy Turner <[log in to unmask]>
Subject: Re: Calling Turnitin users - passing grades into BB
Thanks for that tip Leo.
You're right - hiding My Grades on a particular course doesn't stop that course showing up in their global My Grades view.
And actually, hiding the individual column (which is pretty much a one-click job) doesn't entirely solve the problem. The student can still see their Total score - which of course includes the Turnitin mark.
So I've now gone into "Edit Column Information" and unticked "Include this Column in Grade Centre Calculations".
That solves it, but is a bit more fiddly for staff to do - especially if they then have to go in and reverse the settings after the post date.
all the best
Andy
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Leo Havemann
Sent: 21 March 2011 11:34
To: [log in to unmask]
Subject: Re: Calling Turnitin users - passing grades into BB
I think that if students have access to 'My Grades' from anywhere, they will be able to see any visible grades, according to the Grade Centre's settings which are unaffected by your Turnitin assignment settings (i.e. grades are visible as soon as entered, even if before the post date).
The exception to this is when you have anonymous marking switched on in Turnitin - this does hide the grades because they don't get passed through to the Bb GC until the post date (in order to preserve the anonymity).
So if you are using non-anonymous marking, and students do have access to the My Grades tool, I think it's best to go into the GC and 'manually' hide the relevant column from the view of students, and then go back in and reveal it on the post date.
Cheers
Leo
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Andy Turner
Sent: 18 March 2011 08:55
To: [log in to unmask]
Subject: Re: Calling Turnitin users - passing grades into BB
Peter
I think you've got that right.
The final question: students can see their marks via the Blackboard Grade Centre as soon as they have been entered.
unless Anonymous marking is turned on, in which case nothing is visible in Turnitin or Blackboard until the post date.
To get round the problem of students being able to see marks straight away, you can (temporarily) hide the link to My Grades in the Blackboard course. What I need to test, is whether students can still get to those marks via My Grades on the home page tools panel, even for courses where the My Grades link has been hidden.
Andy
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Harrison, Peter
Sent: 17 March 2011 17:10
To: [log in to unmask]
Subject: Calling Turnitin users - passing grades into BB
Evening All,
I have a department who are interested in starting to mark online using grademark but do to previous experiences want to be certain about when the students can see the various components.
Student sees Originality report : In Turnitin if settings permit at the time the settings specify the report to be created ?
Student sees Grademark comments : In Turnitin after the post-date ?
Student sees numeric mark : In Turnitin after the post-date ..... but when in Blackboard is it after the post-date or as soon as it is entered?
Obviously I am going to put together some test cases but it is always easier to check something is doing what you expect rather than try and work it out from scratch!
Peter
Peter Harrison
Learning Technologies Manager, IT Department
Building 63, Cranfield University, Cranfield, Bedfordshire MK43 0AL
W: www.cranfield.ac.uk E: [log in to unmask]
T: +44 (0)1234 754097
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------------------------------
Date: Tue, 29 Mar 2011 15:30:28 +0000
From: Tony Reeves <[log in to unmask]>
Subject: Re: new feature guides
Thanks for this, Phil, I particularly like the way is compares What You Want To Use against What You Want To Achieve.
If nobody has created somehing similar for Bb9 then I think I might have to...
KInd regards,
Tony Reeves
________________________________
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of ACKROYD, PHIL
Sent: 28 March 2011 14:20
To: [log in to unmask]
Subject: Re: new feature guides
Interesting that on another mailing list there was a discussion of tools within Moodle, and this poster was linked to. It is certainly useful to link the pedagogy to the technology, and I like the colour coding idea, if producing something similar for Bb.
http://www.cats-pyjamas.net/wp-content/uploads/2010/05/MoodleToolGuideforTeachers_May2010_JS.pdf
Phil Ackroyd
Eskills Manager
Continuing Professional Development Centre
City College Norwich
T. 01603 773 046 (x.3046)
E. [log in to unmask] <mailto:[log in to unmask]>
W. www.ccn.ac.uk <http://www.ccn.ac.uk> and http://elabblog.blogspot.com/
CITY COLLEGE NORWICH CHALLENGING MINDS. INSPIRING SUCCESS.
P Please don't print this email unless you really have to
________________________________
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Lynch M (LCSS)
Sent: 28 March 2011 13:50
To: [log in to unmask]
Subject: new feature guides
With all the new features in Blackboard (and other products Campus Pack and Turnit in... etc) I'm curious how other institutions go about flagging up new tools/features to their users. Training events benefit a relatively small number of users so a programme of featured items backed up by a searchable bank of material (screencasts and guides) seems the way to go.
We're looking at bringing our training material together and making it searchable but I'm interested in whether others are using 'Push' strategies to promote product features, and some good practice in this area.
Martin Lynch
Team leader Multimedia Services
University of Glamorgan
01443 483764
[log in to unmask]
Email has been scanned for viruses by Altman Technologies' email management service<http://www.altman.co.uk/emailsystems>
Email has been scanned for viruses by Altman Technologies' email management service<http://www.altman.co.uk/emailsystems>
------------------------------
Date: Tue, 29 Mar 2011 15:50:51 +0000
From: Tony Reeves <[log in to unmask]>
Subject: Re: new feature guides
Hello all,
I can confirm that we follow the model of creating short explanatory screencasts accompanied by downloadable PDFs. We promote new additions and developments using our staff intranet, with the announcement containing a link to the appropriate screencast.
Our institution is spread across five geographically dislocated sites (Farnham, Epsom, Maidstone, Rochester and Canterbury). We found that putting on physical events was not a good use of resources as attendance was poor. The screencast/announcement strategy has enabled staff to access resources at a time that is convenient to them - each screencast contains our helpdesk email which staff use to request a phical demonstration if they are interested in a particular technology.
Our screencasts area available here:
http://myuca.ucreative.ac.uk/help
Kind regards,
Tony Reeves
________________________________
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Andrew Raistrick
Sent: 28 March 2011 14:12
To: [log in to unmask]
Subject: Re: new feature guides
Hi - might be worth having a look at this similar thread from January. It may be relevant.
https://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind1101&L=BLACKBOARD-USERGROUP&F=&S=&X=5108B721BFBF6DE3C0&Y=a.j.raistrick%40hud.ac.uk&P=6701
Regards
Andy Raistrick
University of Huddersfield
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Lynch M (LCSS)
Sent: 28 March 2011 13:50
To: [log in to unmask]
Subject: new feature guides
With all the new features in Blackboard (and other products Campus Pack and Turnit in... etc) I'm curious how other institutions go about flagging up new tools/features to their users. Training events benefit a relatively small number of users so a programme of featured items backed up by a searchable bank of material (screencasts and guides) seems the way to go.
We're looking at bringing our training material together and making it searchable but I'm interested in whether others are using 'Push' strategies to promote product features, and some good practice in this area.
Martin Lynch
Team leader Multimedia Services
University of Glamorgan
01443 483764
[log in to unmask]
________________________________
---
This transmission is confidential and may be legally privileged. If you receive it in error, please notify us immediately by e-mail and remove it from your system. If the content of this e-mail does not relate to the business of the University of Huddersfield, then we do not endorse it and will accept no liability.
------------------------------
Date: Tue, 29 Mar 2011 15:46:07 +0000
From: Maria Tannant <[log in to unmask]>
Subject: Re: new feature guides
Good idea Tony joining this, I needed the kick!
M
On 29/03/2011 16:30, "Tony Reeves" <[log in to unmask]> wrote:
Thanks for this, Phil, I particularly like the way is compares What You Want To Use against What You Want To Achieve.
If nobody has created somehing similar for Bb9 then I think I might have to...
KInd regards,
Tony Reeves
________________________________
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of ACKROYD, PHIL
Sent: 28 March 2011 14:20
To: [log in to unmask]
Subject: Re: new feature guides
Interesting that on another mailing list there was a discussion of tools within Moodle, and this poster was linked to. It is certainly useful to link the pedagogy to the technology, and I like the colour coding idea, if producing something similar for Bb.
http://www.cats-pyjamas.net/wp-content/uploads/2010/05/MoodleToolGuideforTeachers_May2010_JS.pdf
Phil Ackroyd
Eskills Manager
Continuing Professional Development Centre
City College Norwich
T. 01603 773 046 (x.3046)
E. [log in to unmask] <mailto:[log in to unmask]>
W. www.ccn.ac.uk <http://www.ccn.ac.uk> and http://elabblog.blogspot.com/
CITY COLLEGE NORWICH CHALLENGING MINDS. INSPIRING SUCCESS.
P Please don't print this email unless you really have to
________________________________
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Lynch M (LCSS)
Sent: 28 March 2011 13:50
To: [log in to unmask]
Subject: new feature guides
With all the new features in Blackboard (and other products Campus Pack and Turnit in... etc) I’m curious how other institutions go about flagging up new tools/features to their users. Training events benefit a relatively small number of users so a programme of featured items backed up by a searchable bank of material (screencasts and guides) seems the way to go.
We’re looking at bringing our training material together and making it searchable but I’m interested in whether others are using ‘Push’ strategies to promote product features, and some good practice in this area.
Martin Lynch
Team leader Multimedia Services
University of Glamorgan
01443 483764
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End of BLACKBOARD-USERGROUP Digest - 28 Mar 2011 to 29 Mar 2011 (#2011-48)
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