To Infinity and Beyond: Enquiry Services for the 21st Century
Thursday 31st March 2011
Birmingham City University, The Mary Seacole Library, City South Campus, Westbourne Rd, Edgbaston, Birmingham
To Infinity and Beyond: Enquiry Services for the 21st century is the University’s first event which draws together the many different aspects of frontline enquiry services. We will encompass aspects of handling enquiries, customer services practices and interactive websites.
Speakers include:
Matt Cunningham, Loughborough University
Tim Buckley-Owen, Information Industry Writer & Trainer
Emma Illingworth & Sarah Ison, University of Brighton
Dorothy Vuong, University of Birmingham
Nigel Wynne, Birmingham City University
Early booking is advised as places are limited.
For more information and to reserve a place, visit the conference website at www.library.bcu.ac.uk/conferenceinfinity.htm
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