Dear all
I've raised one query since December, checked with Unit4 in advance and was told to route it via allocate for the moment.
I did this and had two separate response from allocate help desk, one told me how to sort it and the other told me unit4 are now resolving queries and to log it with them. Still not very joined up!
I'm still working on the assumption 17th meeting is going ahead
Regards
Chris
-----Original Message-----
From: pFACT user group [mailto:[log in to unmask]] On Behalf Of Patel, Hitesh
Sent: 26 January 2011 11:52
To: [log in to unmask]
Subject: Re: pFACT user group meeting 17th Feb
Dear all
I don't know what other's feel but since that 8 Dec meting there has
been limited communication from Unit4 after taking over pFact. Only
e-mail I have seen is the initial one Colin Colegate sent. And last week
I got my contact for Unit4.
Bit concerned no comm on also how any queries are being dealt with. All
my current queries that I have been communicating with Allocate about
have come to a stand still.
Regards
Hitesh Patel
Royal Holloway, Univ of London
-----Original Message-----
From: pFACT user group [mailto:[log in to unmask]] On Behalf Of
Rossana Dowsett
Sent: 26 January 2011 11:09
To: [log in to unmask]
Subject: pFACT user group meeting 17th Feb
Dear colleagues,
further to my email earlier this week re the pFACT user group meeting on
17th Feb, this is yet to be confirmed by Unit4.
It was mentioned at the 8th December user group meeting and in
subsequent email correspondence from Unit4.
However they have to confirm the date and venue so my reference was by
was of a "heads-up".
Sorry for any confusion this may have caused.
BW
Ross.
Rossana Dowsett
Head of Research Development
Research & Enterprise Services
University of Sussex
Tel: (01273) 67 8238
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