Hi Jane,
Thank you very much for this detailed and considered response re: transfer of titles and in particular the BPS journals. I never doubted that Wiley's (and other publishers) intention is that these and other transfers of content that take place at this time each year go as smoothly and professionally as possible.
Regarding the transfer of the BPS titles in particular - I am pleased to see that all the content currently still available on IngentaConnect (1999 -) is now available on the Wiley Online Library as promised and that we have the access we should. However, I note that some of the DOIs are still giving error messages e.g. 10.1348/2044-8287.002008, 10.1348/2044-8333.002003. I am also pleased that you've extended the hosting period for this content on IngentaConnect until the end of January 2011, although personally I would have preferred this extension to be for two months especially in view of my next paragraph.
However, on checking Serials Solutions today there are still no links for these journals to the Wiley Online Library meaning that we can't yet track the content on their new hosting site, which doesn't match your optimism that "we have no reason to think it won't be ready for January 1". I did send an email to Serials Solutions on the 14/12/10 asking that this content be added to relevant Wiley Online Library collections and did receive a reply that my enquiry would be forwarded to the data acquisition team. I haven't received any further communication from Serials Solutions. As we update our SS records in the middle of each month if that content is not available to be tracked in the next week then our OPAC will not be able to link to the content in its new location. I also wondered whether sending this linking data at the beginning of December 2010 was early enough considering the amount of changes that SS continually need to make to their knowledge base. It would be helpful if someone from Wiley could make contact with SS to check on the progress on the new linking data?
However, many of the comments I made about transfer issues from a "librarian's" perspective remain unresolved e.g. confirmation of perpetual access rights inherited from the former publisher. Hopefully these can be discussed further at a future meeting of the UKSG Transfer Working Group (of which I am also a member)
Happy New Year!
Cheers
Lesley
Lesley Crawshaw
Knowledge & Business Intelligence Consultant
Information Hertfordshire
University of Hertfordshire
Tel: 01707 286448
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Schachne, Dessi - Hoboken
Sent: 23 December 2010 14:53
To: [log in to unmask]
Subject: [lis-e-resources] Problems With Transferring Journals and the case with BPS
Recently there was a concern raised regarding the transfer of titles from publisher to publisher. We understand how difficult the transfer of titles between publishers can be for our customers. Our practice at Wiley has always been to make this as smooth a transition as possible. Wiley adheres to the TRANSFER Code of Practice (http://www.uksg.org.uk/transfer/code). The TRANSFER Code of Practice specifies the guidelines for the sharing of subscriber data and the obligations regarding ongoing access to content to be provided by the previous publisher during the transition, and links to be placed on our respective websites. TRANSFER has launched a blog and a notice board where all newly transferred titles will be announced. As soon as we receive the signed contract for a title we announce the title to the librarians via this route. The announcement goes to the following lists:
Lis E-Resources
Serialst
Liblicense
SSP
ALPSP - discuss and alert
ASA newsletter
Serials E-News
Once these announcements are made, a number of things happen behind the scenes that are not transparent to our customers:
* Wiley will request a complete subscriber list and match this information with the data in our fulfillment system. This enables us to generate and send out renewal notices for the new titles to all existing customers. In addition, this will enable access to content to those subscribers as soon as we are able, by contract, to make the content available.
* All subscription agents are notified as soon as possible of the change of publishers to ensure that orders would be handled efficiently and directed to the correct publisher.
* Following the TRANSFER Code of Practice we also ask the previous publisher to place a link to our title homepage from their title homepage and to maintain customers' access to previously published content for a minimum of 12 months after we officially begin publishing the title. Note: Archival access to previously published content (per the existing agreements between the publisher/customer) is the standard most publishers follow. However, participation in TRANSFER is voluntary and not all publishers are members so this linking many not always be possible.
* In addition to the above, we also announce all takeovers and transfers out in our Price List, agent communications and librarian newsletters from July, with updates sent in September/October. Finally, direct subscribers will be notified of the change of publisher via their renewal notice/takeover letter.
* We begin digitizing content.
* The link resolvers, including Serials Solutions, all receive the new linking data so that they can update their collections (or "targets" as they call them).
Regarding the transfer of the British Psychological titles specifically, I can confirm the following time line:
* Press releases were sent out in August and listservs notified.
* Wiley received a complete subscriber list from Ingenta and loaded this information into our fulfillment system by September 15, 2010. This enabled us to generate and send out renewal notices for these titles to all existing customers. In addition, this will enable access to 2010 content to those subscribers as soon as we are able, by contract, to make the content available, which is January 1, 2011.
* All subscription agents were notified in August of the change of publishers to ensure that orders would be handled efficiently and directed to the correct publisher.
* We began digitizing content. We are in the processes of digitizing all content from 1999 - 2010 which will be live on the Wiley Online Library as of January 1st, 2011. In fact, some content is already being loaded now. Customers who renew their subscriptions for 2011 will receive access back to the previous five years of content. Enhanced license customers who renew their subscriptions for 2011 will receive access to all titles from 1999 to the present.
* The link resolvers, including Serials Solutions, all received the 2011 linking data in the first week of December. The new KBART format means that it's much easier for them to update their collections and we have no reason to think it won't be ready for January 1.
* We contacted CrossRef to update their records. There were DOI errors with a small number of articles. CrossRef have updated their records, the linking should all be working fine.
We understand that, with the holidays, it may be difficult for customers to update links and verify access. As a result, we have arranged with Ingenta for them to continue to host content through the end of January. This will give our customers adequate time to update their OPACs and web sites to point users to the Wiley Online Library.
In addition, I am happy to announce that Wiley has committed to digitizing the pre-1999 volumes for all 11 BPS titles. This content has never been available online previously and will give our customers access to a wide range of high quality articles charting developments in psychological thinking over a number of years across the full spectrum of psychological sub-disciplines We expect these back volumes to be available towards the end of 2011.
We welcome any suggestions on how to improve the process of transferring titles and are happy to work with our customers and the TRANSFER group to make this process work better.
**********************
Jane F White
Director, Global Sales Support and Renewals
John Wiley & Sons, In.c
111 River Street, MC 9-01
Hoboken, NJ 07030-5714
201-748-6307
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
|