Aimed at anyone in sales, marketing, customer service, editorial and senior
management Understanding E-Journal Technology covers technologies that are
vital to the delivery of e-journals and therefore need to be widely
understood by all departments within the publishing business. This course
will help you connect with your customers and better understand their
requirements.
Recently, Michael Gallio from Maney Publishing told us:
"Of the many training courses attended by Maney staff, Renew Training's
sessions have amongst the highest value, in terms of new knowledge acquired
and immediate impact back in the office". Michael Gallico, Managing
Director, Maney Publishing
Many other large publishing companies routinely send all their customer
facing staff on our courses and 100% of course delegates have said they
would recommend this course to others in their organisations.
Courses will be held in London on Tuesday 15th February, 2011, Washington DC
on 14th March and Philadelphia on 16th March.
Learning Objectives:
.To gain a business-level grounding in e-journal delivery technologies
.To gain greater insight into customers' technical and business requirements
.To understand the role technology plays in e-journal deployment and
discoverability
Course Description:
Technology has removed the barriers between production, editorial,
marketing, sales, customer services and most importantly - the customers.
This course will provide an insight into the technologies behind e-journal
delivery. The course will be business-centric - clearly positioning
technologies in the context of the industry issues they aim to solve.
Participants will learn how technology is used throughout the delivery of
e-journals from publisher via library to the end-user.
The course will educate attendees about key issues affecting the delivery of
e-journals and how these affect licensing, customer service and even
pricing. Participants will also learn what necessitated technological change
in libraries and publishers and how to solve some of the key problems posed
by library technologies such as link servers, A-Z lists, federated search,
web scale discovery, DOIs, OpenURL, Athens and Shibboleth.
Visit <http://www.renewtraining.com/schedule.htm>
http://www.renewtraining.com/schedule.htm for more information and to book a
place. Members of ALPSP, ASA, and SSP are eligible for affiliate discounts.
Other forthcoming courses are:
Practical Project Management: 14th March 2011, London
Understanding the Journals Industry: 11th May 2011, London
Regards,
Tracy
Tracy Gardner
Renew Training
Tel: +44 (0) 7884 438007
Email: <mailto:[log in to unmask]> [log in to unmask]
Web: <http://www.renewtraining.com> www.renewtraining.com
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