Apologies for cross posting

 

Librarians, publishers and intermediaries all work to meet the needs of the
same customer group. In some instances they work independently, on other
occasions they collaborate. This seminar will address some of the key issues
on the shared services agenda - definitely a seminar not to be missed.

 

Are you being served?

Thursday 17 February 2011

British Institute of Radiology, 36 Portland Place, London, W1B 1AT

Chair: Paul Harwood, Deputy CEO, JISC Collections

 

Speakers: Carol Tenopir, University of Tennessee, Nick Lewis, University of
East Anglia, Anne Bell, University of Warwick, Sarah Pearson, University of
Birmingham, Angela Conyers, Evidence Base, Louise Jones, University of
Leicester, Ann Lawson, EBSCO Information Services, Chris Bennett, Oxford
University Press

 

Book online <http://www.alpsp.org.uk/ngen_public/article.asp?aid=322900> 

 

Shared services and the role of the academic library. Implications for
publishers, intermediaries and librarians

In the current economic climate, academic libraries are under huge pressure
to demonstrate their value to parent institutions, and the shared services
agenda is high on the list for Library Directors. Although it may be
possible to deliver services more efficiently in a shared services
environment, the buy-in and active participation of other stakeholders like
publishers and intermediaries is crucial.  This seminar will address some of
the key issues on the shared services agenda, and create a debate about how
the various stakeholders can work more efficiently together to deliver not
only enhanced services to end users but more cost-effective ones.

 

Who should attend: Librarians, Sales/Marketing, Technical Customer Services
or Operational Staff working for publishers, Intermediaries and End-users.
It may also be of interest to middle level and senior managers working in
higher education libraries.

 

PROGRAMME

 

0930     Registration, Tea and coffee 

 

1000     Introduction
Paul Harwood, JISC Collections

 

1010     ROI/value of the university library: A Library Directors view 
Nick Lewis, University of East Anglia

 

1030     ROI/value of the university library: results of various studies 
Carol Tenopir, University of Tennessee

 

1105     Tea/coffee

 

1135     The SCONUL shared services vision 
Anne Bell, University of Warwick

 

1215     Vendors and libraries working together: the KBART case study 
Sarah Pearson, University of Birmingham

 

1240     Lunch

 

1340     The JISC Journal Usage Statistics Portal: a shared service in the
making
Angela Conyers, Evidence Base

 

1405     Working with partners to deliver services 
Louise Jones, Librarian, University of Leicester

 

1430     Working with institutions to deliver services 
Ann Lawson, EBSCO Information Services 

 

1455     Tea/coffee

 

1515     The value of the academic library to Publishers 
Chris Bennett, Oxford University Press

 

1540     Panel Discussion

 

1600     Closing remarks and Wine Reception

 

Book online <http://www.alpsp.org.uk/ngen_public/article.asp?aid=322900>  or
contact me for further information

 

Diane French

Event & Database Administrator

The Association of Learned and Professional Society Publishers (ALPSP)

Telephone/Fax: +44 (0)1827 709188

Email: [log in to unmask]

Normal working hours: Tuesday - Friday: 0900 - 1730

 

Please visit our website at:  <http://www.alpsp.org/> http://www.alpsp.org

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