Apologies for cross posting
Dear Colleagues,
cpd25 is pleased to announce that the following event is ready for booking:
Enquiry Handling Software
15th March 2011, London Mathematical Society
Speakers from a variety of academic libraries will explore their experience of using technological approaches to provision of enquiry services for longer hours, serving remote users and supporting self service.
Programme:
10:00: Registration
10:30: Gary Corcoran, Roehampton. "Virtual librarian"
11:00: John Dowd, Wolverhampton, "Assist"
11:30: Marion Syratt-Barnes, Middlesex, "LibGuides and LibAnswers"
12:00: Belinda McKenna, Kingston "A combined service desk"
12:30: Discussion
1:00: Close
Venue: Hardy Room, London Mathematical Society
57-58 Russell Square, London. WC1B 4HS.
Charge: £45 for M25 Consortium members; £60 for non-members.
Please note that places on this visit are limited and early booking is essential.
Cancellations less than one week before the event will be charged a 50% cancellation fee. In the event of a 'no-show' on the day, the full fee will be charged.
To book please use our online booking form http://www.cpd25.ac.uk/component/option,com_philaform/Itemid,98/form_id,2/ <http://www.cpd25.ac.uk/component/option,com_philaform/Itemid,98/form_id,2/>
or email the administrator via [log in to unmask] <mailto:[log in to unmask]>
Please access the attached hyperlink for an important electronic communications disclaimer: http://lse.ac.uk/emailDisclaimer
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