Sorry for any cross-posting
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The European Centre for Social Welfare Policy and Research in
cooperation with The North Rhine-Westphalia Government Offices in
Düsseldorf and Brussels organised the final conference of the project
"Quality management by result-oriented indicators - Towards benchmarking
in residential care for older people"
which took place at the Committee of the Regions conference facilities
in Brussels with the participation of around 130 experts and
policy-makers from across EU Member States.
The European Centre has been the Coordinator of the project, in
cooperation with the Ministry of Health, Equalities, Care and Ageing of
the State of North Rhine-Westphalia, the University of Dortmund
(Germany), Vilans (Netherlands), City University London and E-Qalin
GmbH. The project is co-funded under the Progress programme of the
European Commission's DG Employment, Social Affairs and Equal
Opportunities and runs from December 2008 until December 2010.
The main objective of the project has been the construction of an
international framework of standards including a conceptual analysis for
quality of life and a set of result-oriented indicators to define,
measure and assess quality in residential care for older people.
The Final Conference served mainly as a platform to disseminate and
discuss the obtained results of the project, in particular the Handbook:
/Measuring Progress: Indicators for Care homes/ which is available in
English, German and Dutch and provides tools and recommendations on how
to apply the validated list of result-oriented indicators. The main
target audience for the Handbook are the key stakeholders of a care home
(management, staff, residents, relatives and regulators).
Handbooks:
http://www.euro.centre.org/detail.php?xml_id=1396 (the Dutch version
follows soon)
Presentations at the Final Conference + further reading "A Voluntary
European Quality Framework for Social Services drafted by the Social
Protection Committee":
http://www.euro.centre.org/detail.php?xml_id=1748
Please feel free to forward the Policy Brief to colleagues who might be
interested.
Best regards,
Annette Hexelschneider, Dipl.-Ing.
Head of Knowledge and Information Management Support Unit
European Centre for Social Welfare Policy and Research
(Affiliated to the United Nations)
Berggasse 17
A-1090 Vienna (Austria)
Tel: +43-1-319 45 05-23
Fax: +43-1-319 45 05-19
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http://www.euro.centre.org
http://www.euro.centre.org/hexelschneider
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