Also having a problem in Canada.
Maria Haubrich
Library Assistant | Learning Commons
Red Deer College | 100 College Boulevard | Red Deer | AB | T4N 5H5
work 403.357-3685 | fax 403.346.8500
www.rdc.ab.ca | when you get here you understand
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Mark Brown
Sent: Wednesday, August 25, 2010 5:29 AM
To: [log in to unmask]
Subject: Re: ScienceDirect Unavailable
And us!
Mark Brown
Electronic Services Librarian
eLibrary Team
Library and Learning Resources
Birmingham City University
0121 331 5291
Electronic Services
http://library.bcu.ac.uk/
Troubleshooting Form
http://library.bcu.ac.uk/trouble.htm
Electronic Resources Blog
http://eresource.wordpress.com/
eLibrary Team blog
http://blogs.test.bcu.ac.uk/elibrary/
http://www.twitter.com/mcbjazz
"If you don't make mistakes, you're not trying hard enough!"
-Charlie Parker
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information
Community [mailto:[log in to unmask]] On Behalf Of James
Fisher
Sent: 25 August 2010 12:06
To: [log in to unmask]
Subject: [lis-e-resources] ScienceDirect Unavailable
Hi Everyone,
We are currently unable to access ScienceDirect at all, even as a Guest
user to www.sciencedirect.com. We just get the following error message:
----------------------------------------------
Sorry, your request can't be processed due to a system problem. Contact
the Help Desk if the problem persists. [SD-008]
----------------------------------------------
I imagine this will be affecting anyone trying to access the site, but
wanted to check with other institutions. I've sent an email to the
ScienceDirect helpdesk, but have only received their automated reply so
far.
James.
James Fisher
Electronic Resources Co-ordinator
Lanchester Library
Coventry University
Tel: 024 7679 5582
--------------------------------------------------------
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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