I've heard nothing from Elsevier in response to my email, but both
ScienceDirect and Scopus are working again for us too.
Thanks for all the replies,
James.
James Fisher
E-Resources Co-ordinator
024 7679 5582
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information
Community [mailto:[log in to unmask]] On Behalf Of Lizz
Jennings
Sent: 25 August 2010 13:32
To: [log in to unmask]
Subject: Re: [lis-e-resources] ScienceDirect Unavailable
This seems to be working again, is there any confirmation from Elsevier?
Lizz
--
Lizz Jennings BA ACLIP MCLIP
Information Librarian (E-Resources)
University of Bath, Bath, BA2 7AY UK
Ext. 3475 (External 01225 383475)
[log in to unmask]
--On 25 August 2010 12:29 +0100 Mark Brown <[log in to unmask]> wrote:
> And us!
>
> Mark Brown
> Electronic Services Librarian
> eLibrary Team
> Library and Learning Resources
> Birmingham City University
> 0121 331 5291
>
> Electronic Services
> http://library.bcu.ac.uk/
> Troubleshooting Form
> http://library.bcu.ac.uk/trouble.htm
> Electronic Resources Blog
> http://eresource.wordpress.com/
> eLibrary Team blog
> http://blogs.test.bcu.ac.uk/elibrary/
>
> http://www.twitter.com/mcbjazz
>
> "If you don't make mistakes, you're not trying hard enough!"
> -Charlie Parker
>
> -----Original Message-----
> From: An informal open list set up by UKSG - Connecting the
Information
> Community [mailto:[log in to unmask]] On Behalf Of James
> Fisher
> Sent: 25 August 2010 12:06
> To: [log in to unmask]
> Subject: [lis-e-resources] ScienceDirect Unavailable
>
> Hi Everyone,
>
> We are currently unable to access ScienceDirect at all, even as a
Guest
> user to www.sciencedirect.com. We just get the following error
message:
> ----------------------------------------------
> Sorry, your request can't be processed due to a system problem.
Contact
> the Help Desk if the problem persists. [SD-008]
> ----------------------------------------------
>
> I imagine this will be affecting anyone trying to access the site, but
> wanted to check with other institutions. I've sent an email to the
> ScienceDirect helpdesk, but have only received their automated reply
so
> far.
>
> James.
>
> James Fisher
> Electronic Resources Co-ordinator
> Lanchester Library
> Coventry University
> Tel: 024 7679 5582
>
>
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> lis-e-resources is a UKSG list - http://www.uksg.org/serials
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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NOTICE
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