I mentioned the c-word, too, ie: confused.
I can't think of anything more confusing than finding an article, having to log on, and being passed back at the login page. Is it designed to increase the number of clicks/hoops a user has to go through?
Kind regards,
Dom Benson
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Electronic Resources Librarian
Brunel University Library, Uxbridge, Middlesex, UK, UB8 3PH
Tel: +44(0)1895 266143; fax: +44(0)1895 269741
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Ian Mayfield
Sent: 24 August 2010 12:16
To: [log in to unmask]
Subject: [lis-e-resources] Wiley Shibboleth login process
Colleagues,
I raised this issue with our account manager a couple of weeks ago. His reply, having checked with the technical people, was what Sharon describes was 'the correct functionality'.
Interesting definition of 'correct'. I did point out that if this was correct then it was completely inadequate - and I also mentioned the c-word (could be rude, but I mean 'cancellation'). I've heard nothing since.
Did they talk to any librarians before launching this service - after a couple of years in development, you'd think (wouldn't you) that they could have done better?
Ian
lis-e-resources is a UKSG list - http://www.uksg.org/serials
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lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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