The term "patient-centered care" has been in use for a long time, but what does it really entail? In a new Health Affairs article written with support from The Commonwealth Fund and the ABIM Foundation, Ronald M. Epstein, M.D., and colleagues argue that efforts to make health care more patient-centered are too often limited to infrastructure and information technology improvements. They say true patient-centered care involves much more than that.
http://www.commonwealthfund.org/Content/Publications/In-the-Literature/2010/Aug/Why
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