Hi All,
I'm finding it nearly impossible to get any help from Highwire when I
have an issue. They don't have a phone number listed on their website
and all the form-generated emails I send go unanswered. Even when they
do answer it's days or weeks later. Does anyone know of another means of
contacting Highwire for technical support that's reliable? (I've also
tried contacting them through the pages of the individual journals that
I'm having problems with, but with the same results.)
Thanks and have a good day,
Matthew Christy
Assistant Director of Technical and Electronic Resources
[log in to unmask] <mailto:[log in to unmask]>
214-820-7377
(214-820-2095 fax)
Baylor Health Sciences Library
Dallas, TX 75246
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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