Colleagues
I am gathering information on how libraries seek to help “non-standard” users e.g. those with a disability; non-native speakers; anyone who “doesn’t fit the mould”.
I am interested in
1. How the service was conceived
2. How delivered
3. How evaluated
4. Whether feedback led to subsequent changes in how and what is delivered.
Kind regards
Barbara Hull
Dr. B.Hull
Education Section
School of Social Sciences and Law
Teesside University
Middlesbrough
Tees Valley TS1 3BA
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