**Customer messaging will follow these posts, apologies for cross posting**
The Royal Society of Chemistry (RSC) would like to announce our migration plans for the new RSC Publishing platform and how this will affect our customers.
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After successfully launching the RSC Publishing 'beta' platform, which gave students, researchers, scientists, librarians and information specialists access to the platform in test stage, we have been continually developing the platform for release. Thank you to those of you that have fed back during this process, your input has been very valuable to us and we will continue to keep our Librarian Testers involved in future developments.
Launch of the new RSC Publishing platform
Timelines
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* July 27th 2010** - RSC Publishing platform will be launched
* All dynamic links to content will be set to resolve to the new platform
* The RSC Publishing platform and the old website will run in parallel alongside each other to give our customers time to highlight any broken links and amend as necessary - PLEASE READ THE LEGACY URL COLUMN AND SHORT CUT URL COLUMN NOTES
GO TO < www.rsc.org/urls >
* Where possible, website redirects will be put in place to reduce errors for customers
* We will remove access to content via the old website once there are minimal redirects measured. We anticipate this to be in several months
* Our COUNTER statistics customers will access statistics through the Librarians' Portal once we remove access to the old site
* All our customers to set up an individual Librarians' Portal account on new platform before old website access removed
GO TO < http://pubs.rsc.org/en/Librarian >
**Please note that timescales are approximate and may be subject to change
Customer Support
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* Training - we will be organising webcasts throughout July to October
* Communications - we will continue to keep our customers up-to-date with migration, training and planned maintenance through the Librarians' Portal news and to registered email addresses
For all customer queries
EMAIL < [log in to unmask] > quoting P1007b
Technical Support
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* Migration guidelines - we are currently producing migration guidelines to help our customers to transition over to the new RSC Publishing platform, these will be available shortly
* We will be using Xlink to redirect all our links - please ensure you check any direct URLs do not have the format rsc.org/publishing... as these will become broken and will need to be changed
* For a full list of urls (PLEASE READ THE LEGACY URL COLUMN AND SHORT CUT URL COLUMN NOTES)
GO TO < www.rsc.org/urls >
For all technical queries
EMAIL < [log in to unmask] > quoting P1007b
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More detailed information will be provided including the migration guidelines shortly.
Thank you for your time.
Kind regards
Louise
Louise Peck, Library Marketing Specialist Royal Society of Chemistry, Thomas Graham House, Science Park, Cambridge, CB4 0WF, UK
DISCLAIMER:
This communication (including any attachments) is intended for the use of the addressee only and may contain confidential, privileged or copyright material. It may not be relied upon or disclosed to any other person without the consent of the RSC. If you have received it in error, please contact us immediately. Any advice given by the RSC has been carefully formulated but is necessarily based on the information available, and the RSC cannot be held responsible for accuracy or completeness. In this respect, the RSC owes no duty of care and shall not be liable for any resulting damage or loss. The RSC acknowledges that a disclaimer cannot restrict liability at law for personal injury or death arising through a finding of negligence. The RSC does not warrant that its emails or attachments are Virus-free: Please rely on your own screening.
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