Key changes are to implement customer satisfaction surveys and ensure the complaint process is clear and written up.
regards
Paul Roberts
www.employeeassistanceprogramme.com
-----Original Message-----
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Diana Bungu
Sent: 22 June 2010 20:39
To: [log in to unmask]
Subject: [OCC-HEALTH] Health and Well being at work
Dear All
I was wondering what everyone else is doing with regards to the Boorman report.Tips on how to enhance services are much appreciated.(bearing in mind "the budget"!)
Thank you
Di
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