Deborah/Colin
A couple of observations for those libraries with RFID.
As you suggest a sorter solves the problem very elegantly, but lower cost
options are possible. An RFID enabled drop box is one possibility while
another, possibly cheaper alternative would be to use a collection
management device (PDA or wand for example) to scan items as in your third
example. Less time consuming than checking every item against the catalogue.
From the many conversations I've had with librarians this seems to be more
of a problem with academic institutions. Not sure why that should be the
case though...
Mick
Mick Fortune
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> -----Original Message-----
> From: A general Library and Information Science list for news and
> discussion. [mailto:[log in to unmask]] On Behalf Of Deborah
> Sherlock
> Sent: 11 May 2010 11:19 AM
> To: [log in to unmask]
> Subject: Re: Self service reservations
>
> Colin,
>
> We are having a similar problem and I sent a similar question to this
> list last week. I received 8 responses and the main message was that
> signage and screen instructions don't work - users will generally
> ignore them.
>
>
>
> * 5 libraries used RFID self sorters - this eliminates the
> problem, but is an expensive option if you library stock is not already
> RFID tagged
>
> * 2 libraries guided users to return books into a reserved
> items slot - in our case, as in yours, this doesn't seem to work
>
> * The staff in 1 library checked all returns for reserved items
> - time consuming in a busy library
>
>
>
> Thanks to everyone who responded!
>
>
>
> Deborah
>
> _______________________
>
> Deborah Sherlock
>
> User Services Librarian
>
> The McClay Library
>
> Queen's University Belfast
>
> 10 College Park
>
> Belfast BT7 1LP
>
>
>
> 028 9097 6145
>
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>
> -----Original Message-----
> From: A general Library and Information Science list for news and
> discussion. [mailto:[log in to unmask]] On Behalf Of Colin
> Johnston
> Sent: 11 May 2010 10:32
> To: [log in to unmask]
> Subject: Self service reservations
>
>
>
> We, at Goldsmiths' library, are finding an increasing number of
> reserved
>
> books not been set aside as requested by the self service system.
>
>
>
> Is this a problem with other libraries? If not, how do you avoid the
>
> problem of material making its way back on to the shelves?
>
>
>
> Colin
>
>
>
> ~~~~~~~~~~~~~~~~~~~~~~
>
> Colin Johnston
>
> The Library
>
> Goldsmiths, University of London
>
> New Cross
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> SE14 6NW
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> Tel. 020 7917 7155
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> Fax 020 7919 7165
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