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CHI 2010 SIG : Best Practices in Longitudinal Research
When: Tue, 13 April 2010 @ 9:00 to 10:30am
Where: Room: Chicago ABC
Abstract:
This SIG will help to identify best practices for longitudinal research through a collaborative discussion of methods and metrics for collecting and analyzing user data over time. This is the fifth event in an ongoing effort by the facilitators to enhance our current body of knowledge about longitudinal research.
Introduction:
As user experience issues become more central to HCI, the value of longitudinal research-collecting user data over time-is increasingly recognized. Design researchers understand the importance of observing extended use of products and systems, and seek to improve methodology and develop best practices for longitudinal research.
Traditional user research and evaluation methods tend to focus on 'first-time' experiences with products, which trends the results more towards discoverability or learnability problems, rather than usability concerns that may persist over time. This SIG seeks to extend current thinking by providing a forum for discussion of methods and metrics that have proven effective for longitudinal data collection.
Goals of the SIG:
The goal of this SIG is to help participants gain a better understanding of the longitudinal user experience research taking place in both industry and academia. The desired SIG outcomes are:
* Collaborative discussion of key issues, both appropriate methodology and research questions that lend themselves to longitudinal study
* Sharing and capturing detailed experiences of longitudinal research to fulfill the immediate need for use cases
* Publishing in the longitudinal research wiki the information supplied by participants
Questions to be Addressed:
- What are the methods for longitudinal research?
- What are the risks associated with longitudinal research?
- What research questions can longitudinal studies can help answer?
- What techniques/tools can I use for comparative data analysis?
- Is iterative design/testing considered longitudinal?
We look forward to meeting researchers and practitioners with shared interests in Atlanta. Please contact one of the organisers if you want to propose discussion points or find out more about this SIG.
Jhilmil Jain, HP Labs ([log in to unmask])
Stephanie Rosenbaum, Tec-Ed ([log in to unmask])
Catherine Courage, Citrix Systems ([log in to unmask])
Visit http://longitudinalusability.wikispaces.com/ for more details
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