I would certainly support the view that such training should only be delivered by disabled trainers.
Frontline staff tend to be at the 'sharp end' of customer care and usually represent the service being offered and so are vitally important in understanding the wider issues and barriers. They will always benefit from induction and ongoing training at all levels.
Sue
------Original Message------
From: Alyson Matthews
Sender: Accessibuilt list
To: [log in to unmask]
ReplyTo: Accessibuilt list
Subject: Training
Sent: Apr 6, 2010 16:19
Not really a building issue, but a disability one.
I work for a local authority, and we co-ordinate the provision of basic disability awareness training for council employees - e.g. deaf awareness, visual impairment awareness, learning difficulty awareness and so on.
We have been asked to provide some basic training in more specific disabilities, in addition. The ones mentioned were cancer and MS, although we would be willing to run any disability-related training on a pilot basis.
Does anyone know of any training providers in the West Midlands area who provide this sort of training? I have tried Googling, but haven't found anything. We are only looking for 1/2 day courses, 3 hours at most.
Thanks
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Run by SURFACE for more information on research, consultancy and the distance taught MSc. in Accessibility and Inclusive Design programme visit:
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