Hello,
I was wondering if anyone has any experience in setting up a records
management system in a company where the staff members are very reluctant
to change the way in which they look after their records?
I have a meeting with one of our senior managers on Monday and it is a really
good opportunity to try and get him on board with more support for the
system and therefore obtain the cooperation of other staff members. The main
problem that I have at the moment is in setting up regular transfers of records
from the offices to the records store, once they are no longer required on a
day to day basis. I’m the first person that people contact when they start
running out of space in their office, but this means that the retention of
records is completely inconsistent and the transfers are usually very large and
at very short notice (for example, I got a transfer of 45 boxes a while ago,
because the accounts office were having a new carpet fitted!)
Additionally, we are currently in the middle of trying to provide evidence of
past employees (from the 1980s and earlier) to the IR. Many of these records
have been lost, precisely because of the bad records management practices
that I am trying to change. Yet I’ve been told that the personnel team have
no intention of transferring the non-current personnel records (at least until
their filing cabinet is full) and I have no idea of what they have and what they
don’t.
Has anyone successfully convinced a very reluctant company that although
setting up a good records management system takes a lot of work and change
in practices, it’s a worthwhile use of our resources?
Vicki
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