Hi Mike,
We deploy the following via group policy:
Adobe Reader 9.x
Flash
Shockwave
QuickTime
Java 6 JRE
Silverlight 3.x
We moved Real Player to an optional installation via SMS some time ago.
When working with the applications, our main aim is to either use the vendor supplied customisation tools (e.g. Adobe Customization Wizard) or to deviate as little as possible from the vendors MSI.
Our primary aim is to deploy the vendor MSI and a customised MST.
This approach has served us well, and we find that we can generally get the applications above into testing quite quickly. The biggest pain for us at the moment is QuickTime, and that generally is rather difficult to transform for our environment, so it gets re-packaged.
The biggest win came for us when we decided to stick with the vendors MSI and customise as little as possible.
Kind Regards,
Owen.
==========
Owen Dickenson
Systems Administrator (Windows)
Systems Services, IT Services
University of Leicester
University Road, Leicester, LE1 7RH
T:0116 252 2828
E:[log in to unmask]
Times Higher Education University of the Year 2008/9
From: Support issues for windows in UK HE & FE [mailto:[log in to unmask]] On Behalf Of Mike Collett
Sent: 26 January 2010 11:09
To: [log in to unmask]
Subject: Keeping Plug-ins and other basic apps up to date
Hi Everyone
I guess this will probably ring a bell with a lot of people.
We find ourselves continually updating Plugs such as Adobe Reader, Shockwave, Flash, Sun Java and Real Player on our Staff computers. By the time we have tested, packaged and deployed a new version there is another one out and we have to start all over again.
Can you tell me what approach your institution has taken to this problem? Are there anything that will help from a technical point of view. Or is the answer down to a policy decision?
Regards
Mike
--
Mike Collett
Service Manager PC Development
Staff and Student PC Services
IT Services
Loughborough University
01509 226034
www.lboro.ac.uk
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