These are all very valid points. Subscribers should be provided with
continued access and we need detailed information on what content will
be available or becomes unavailable and when on the old site and the new
site. We are all kept in the dark and keep waiting and checking.
Does anyone include the compliance with TRANSFER code of practice in
their licenses?
Andrea
********************************
Andrea Imre
Electronic Resources Librarian
Southern Illinois University Carbondale
Morris Library
605 Agriculture Dr
Carbondale, IL 62901
phone: 618-453-4339
fax: 618-453-3452
e-mail: [log in to unmask]
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information
Community [mailto:[log in to unmask]] On Behalf Of Crawshaw,
Lesley A
Sent: Wednesday, January 27, 2010 4:06 AM
To: [log in to unmask]
Subject: [LIS-E-RESOURCES] Transfer Issues - The Case of Pharmaceutical
Press Journals Now Published by Wiley InterScience from 2010
Hi,
Despite best efforts transfer titles are still problematic especially
for the subscriber trying to find out when the journal(s) in question is
going to appear on the new publisher's site and when and if the backfile
content is going to be transferred. Those of us who use Knowledge Bases
to update our OPACs etc. often have to selectively activate access to
this content and then wait for the next update so that we are pointing
to the correct place for this content and this assumes that the KB is
totally up to date with the content of the affected sites.
This email is not to point the finger of blame but to use a real example
to illustrate the sorts of problems that can arise early in the year,
the impact on users - together with the follow-up work that needs to be
done to get resolution. Are we the only ones affected by the problems
detailed in this email?
Just by chance today I bumped into a Pharmacy lecturer and he said he'd
been having problems accessing an article from a 2009 issues of the
International Journal of Pharmacy Practice on IngentaConnect and found
that academic colleagues at several other institutions were also having
similar problems. This along with 2 other former Pharmaceutical Press
journals (Journal of Pharmacy and Pharmacology and Focus on Alternative
and Complementary Therapies) is being published by Wiley-Blackwell from
2010. I had already arranged that these titles be added to our licence
with Wiley-Blackwell for 2010.
Now I'd checked WIS a week or so ago to see if any content had yet
appeared on the site, which it hadn't, but it's impossible to do a check
every day so I'd made a note to check in early February.
Following my chance encounter I decided to take a closer look. First I
checked Wiley InterScience to see if the titles were available yet.
I found that in the case of International Journal of Pharmacy Practice
(IJPP) and Journal of Pharmacy and Pharmacology (JPP) that 2009 content
was now available for both titles and 2010 content available for JPP.
However whilst I could access the 2010 content I was unable to access
the 2009 content for both titles. I have since emailed our account
manager at Wiley-Blackwell to correct this.
I then decided to check our access to these titles on IngentaConnect and
found that we had lost all access to JPP (1999-2009) and 2008-2009
access to IJPP. I have since emailed ingenta to ask them to restore our
access. We still retain access to the backfiles of Pharmacy and
Pharmacology Communications (incorporated into JPP from 2001) on IC.
I then checked the Serials Solutions for all these titles and it is not
yet showing that JPP and IJPP are available through WIS. I have since
emailed them asking that their Knowledge Base be updated.
Surely we need a published timetable for each transfer that all
interested parties can have access to:
1. When the title(s) will appear on the new site?
2. If and when the backfile content will be loaded?
3. When the 1st current content will be published?
4. What will happen to the backfile content on the old site?
During this transition it is extremely important that there is no loss
of access to the content on the old site and the new publisher should
make sure that subscribers continue to be able to access this.
In the current financial climate that we find ourselves in journals have
to prove their value against other subscriptions in order to be
retained. Yet when the problems illustrated here occur it will have a
negative impact on usage. The usage of transferred titles often takes a
substantial time to recover following transfer. As collection and
analysis of usage data become increasingly automated through services
such as SwetsWise Selection Support and 360 COUNTER how are these
potential underlying reasons for declining usage for particular journals
going to be highlighted?
Dealing with such problems is extremely time-consuming for librarians -
all in all I've spent over 2 hours gathering the information and
emailing the relevant parties (this doesn't include the time it's taken
to put write this email. As subscribers we've paid for the rights to
access this content - shouldn't we be entitled to a refund when such
problems occurred?
Cheers
Lesley
Lesley Crawshaw
Knowledge & Business Intelligence Consultant
Information Hertfordshire
University of Hertfordshire
Tel: 01707 285508
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
lis-e-resources is a UKSG list - http://www.uksg.org/serials
UKSG groups also available on Facebook and LinkedIn
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