Thanks Liz,
The question now is what to do with the error. We know there is an error (it would be great to have a benchmark centre where we could look anonymously at the national/international figures for each site to confirm this - maybe the JISC usage portal will one day provide this) so we should correct. However on this occasion because the purchasing model is based on tiered usage we may wish to "accept" the given data.
(IEEE guys - aren't you glad you're on this list!)
C.
===
>-----Original Message-----
>From: [log in to unmask] [mailto:[log in to unmask]] On
>Behalf Of Lizz Jennings
>Sent: 26 January 2010 10:27
>To: [log in to unmask]
>Subject: Re: [lib-stats] Under the net
>
>Having looked at ours, this holds somewhat true - comparing Jan - June 2008
>and 2009, usage was on average pretty similar. Comparing Jul - Nov 2008
>and 2009, usage was down 30% on average.
>
>Thanks for sharing this - it will explain the significant drop in figures.
>
>Lizz
>
>--On 25 January 2010 19:09 +0000 Cliff Spencer <[log in to unmask]>
>wrote:
>
>> "Dear IEEE Xplore Subscriber,
>>
>> Recently we at IEEE discovered something about our IEEE Xplore usage
>> patterns that we want to pass on to you.
>>
>> We learned that PDF links to IEEE Xplore articles had been eliminated
>> from Google search results. This means that anyone attempting to search
>> for IEEE articles by using Google would probably be unsuccessful. Few
>> search results would be returned. Because half of all IEEE Xplore
>> downloads come through Google searches, particularly among our corporate
>> customers, this likely resulted in a significant drop in IEEE Xplore
>> usage.
>>
>> Upon investigation we learned that, due to a misunderstanding, Google had
>> terminated these links to IEEE Xplore around July 2009. We have contacted
>> Google, these PDF links have been restored, and searching IEEE Xplore
>> through Google is now effective again.
>>
>> However, this action may have seriously affe! cted your IEEE Xplore usage
>> in the latter half of 2009."
>>
>> =======
>>
>> So far I've not been a big fan of the research done on user behaviour of
>> internet based e-resources, for me it just states the obvious; if it's
>> free it will be used, and information available on Google/Myspace/you
>> Tube/Twitter etc, including academic info, will be accessed more than
>> through a library or publisher portal.
>>
>> However unless numbers are given this is just another (qualitative)
>> opinion, and usually it's difficult to get vendors to reveal data on real
>> user preferences - until things go wrong as above. So here we have some
>> numbers. 50% of all downloads are generated from search results done on
>> Google - the rest coming from - where? I wonder if this is wholly true
>> for academic use? Better check.
>>
>> C.
>>
>> ===
>>
>>
>>
>
>
>
>--
>Lizz Jennings BA ACLIP MCLIP
>Information Librarian (E-Resources)
>University of Bath, Bath, BA2 7AY UK
>Ext. 3475 (External 01225 383475)
>[log in to unmask]
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