http://www.financial-ombudsman.org.uk/news/updates/new-chief-ombudsman-appointed.html
(with thanks to the person who forwarded this to me)
+++++++++++++++++++++++++
Margaret Procter
Director of Studies, MARM
School of History
9 Abercromby Sq
Liverpool L69 7WZ
0151 794 2411
www.liv.ac.uk/lucas
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