Dear All
Now that there are collisions at the LHC (in ATLAS early this
afternoon) we expect to see more user activity and probably new
issues. I would like to reiterate the requests made at the UKI meeting
last Thursday. Please could all site admins:
- Avoid downtimes & upgrades that are not absolutely required (check
if unsure)
- Keep a close eye on the main test result pages - Respond to tickets
quickly
- Keep a close eye on the various lists for information relevant to
your site
- Raise (appropriate) problems for community support rather than take
longer by trying to solve it locally
- Share (especially user) problems and issues with other sites (via
the mailing lists)
It is important that we share problems and issues (plus their
solutions) quickly to keep things operating smoothly.
Many thanks,
Jeremy
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