Hi all,
I agree with Liz. It isn't fair to make the built environment
inaccessible and even dangerous for disabled people, and then suggest
that disabled people should give up aspirations of living independently
due to fear for their personal safety.
Service providers are required by law to make their services accessible.
Staff assistance is a good way to help public transport users on their
journey, but is not a full substitute for accessible environments. In
any case, passenger assistance is unreliable and often poorly provided
(see the most recent Assisted Passenger Reservation Service mystery shop
report).
I've forwarded details of this post on to RNIB's campaigns team to see
what their take is. Overall I personally feel that the person who was
injured cannot take all the blame for their accident, just because one
group recommends not using guide dogs at stations. Disabled people
should be able to move around independently within the built
environment.
Thanks,
Henry
---
Henry French
Assistant Magazine Editor
RNIB
020 7391 3290
-----Original Message-----
From: Accessibuilt list [mailto:[log in to unmask]] On Behalf
Of Liz East
Sent: 19 November 2009 12:26
To: [log in to unmask]
Subject: guide dog users
Hi Everybody (Sue especially)
I am absolutely horrified at readng about the incident which Sue
reports!!! No (although not blind) I do not think it should be
acceptable in the 21c for these people to have ask everytime (and
everyone) when they want to utilise the Railway Stations!!
ALL Stations should be equipped (surely through the DDA) with -
correct monitors which EVERBODY can utilise:
with correct, clear and concise announcements which EVERBODY can hear:
LIFTS (NOT ramps) clearly accessable to EVERBODY for EVERBODY's use.
I did report on Accessibult a month ago (and gathered great respones,
many thanks). Certainly at this particular Railway Station some signage
was so low down it was invisible most of the time (I presume the reason
for this was to catch the eye of 'wheelchair users' but it still proved
useless)!!! There was NO lift and hardly any Station staff to enquire
how to access the far platforms. The situation of the ramp at the far
end of the Station was very difficult to walk too and the ramp itself
was too steep for most people! (Even the Railway staff were not
satisfied). Certainly people with sight problems would have endured
many difficulties on this Railway Station!
Liz East
Accessability Lincoln
----- Original Message -----
From: Sue Pellegrino <mailto:[log in to unmask]>
To: [log in to unmask]
Sent: Wednesday, November 18, 2009 12:29 PM
Subject: Re: [ACCESSIBUILT] guide dog users
Dear Justin,
Hi by the way! Justin it may be worth contacting Jonathan Ward,
the Rehabilitation officer for East Kent who may have a view he is on
01227 763366.
I know he also has a strong view about the lack or reduction of
platform announcements at some stations (the new station at St Pancras I
gather) as people can no longer view the monitors giving train
information using hand telescopes due to excessive pixilation.
See you soon,
Regards
Sue
Sue Pellegrino
Access Consultant
The Access Collaboration Ltd
44 King Street
Canterbury
Kent
CT1 2AJ
t- 01227 781451 Tel & Voice-mail
w- www.aclimited.net
e- [log in to unmask]
[log in to unmask]
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From: Accessibuilt list [mailto:[log in to unmask]] On
Behalf Of Ryan, Justin
Sent: 18 November 2009 12:16
To: [log in to unmask]
Subject: guide dog users
Dear All
I recently saw some correspondence between a group representing
blind/visually impaired people and a safety manager on the railway (both
will remain nameless). It concerned an incident where a guide dog user
had fallen off the platform whilst using their dog to navigate around
the station.
As far as I know this was a regular traveller who was familiar
with the station layout and appears to have been negotiating their way
around someone who had stopped in front of them, and their dog had
walked around the person but unfortunately as the owner moved over they
were so near the edge of the platform that they slipped off onto the
track. Obviously the person was hurt, but not too badly and the dog was
ok.
However the issue I wanted to explore was that this group said
that they advise their members not to work their dogs on station
platforms and always ask for assistance.
Can I ask, especially of those members of this group who are
best in a position to comment (i.e. guide dog users), do you believe
this is correct advice that guide dog owners and maybe even cane users
should follow?
Thanks
Kind Regards
Justin Ryan MSc MinstLM
Accessibility and Inclusion Manager
Southeastern,
Old Red Star Office
Canterbury East Station
Station Road East
Canterbury
Kent
CT1 2RB
F. 01233 617837
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