Interestingly the *how* to get users and ICT to comply with retention
policies - and to actually manage their records came up in Steve Bailey's paper
last week in Liverpool.
His point was that staff regard records management functions as an imposition
on their time. His suggested solution was to automate the process as much as
possible - eg auto classification.
At Stockport, I am pushing towards putting records management
responsibilities back into all employees job descriptions and for it to be
measurable and indeed for poor practice to ultimately become a disciplinary
offence.
|