CoFHE West Midlands are running a course " Managing challenging behaviour
for Learning Centre Staff" on November 24th 2009 9.30 - 15.30 at Henley
College, Coventry
The trainer is Dr Anna Ashby of ACT Consultancy & Training and the aim of
the course is to provide staff with strategies to minimise inappropriate
behaviour within an educational environment.
The course will consider practical strategies & also how our own body
language & behaviour can have an effect on dealing with difficult
situations.
The morning session will consider why inappropiate behaviour happens &
give strategies for dealing with non-aggressive behaviour.
The afternoon session will consider aggressive behaviour & specific
strategies for managing such behaviour including staying safe & ensuring
situations do not escalate.
The cost of the course is £42.50 + VAT to include lunch & refreshments.
Places are limited to 20.
For more details and to book a place contact
Sue Bird
email [log in to unmask]
Phone 02476 626346
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