CILIP Training & Development are pleased to announce our November and December training courses.
Don't forget - CILIP members receive up to 40% discount on all CILIP training.
EFFECTIVE SECONDARY SCHOOL LIBRARY AND LIBRARIAN
11 NOVEMBER 2009, LONDON
Learn to meet the needs and priorities of your community by developing your service to be really effective. This practical course will help you consider what is effective, explore taking priorities forward and collect evidence to show you are making a difference.
PROGRAMME HIGHLIGHTS
* The role of the 21st Century school library
* Becoming more effective: making choices that work
* How does your school see you?
FULL DETAILS:
http://www.cilip.org.uk/training/training/2009/childyoung/effectivesecondaryschoollibraryandlibrarian.htm
TEACHING INFORMATION LITERACY
8 DECEMBER 2009, LONDON
Information Literacy work is growing exponentially across higher education. Librarians are working to engage as many students as possible, producing materials/tutorials for the digital environment as well as devising face-to-face activities. This course will address the issues and practicalities associated with designing effective IL activities/sessions.
PROGRAMME HIGHLIGHTS
* Information Literacy for the 21st Century
* Structuring a teaching session or an online activity
* Designing/adapting an IL session
FULL DETAILS:
http://www.cilip.org.uk/training/training/2009/tl/TeachinginformationliteracyinHE.htm
HANDLING ENQUIRIES REMOTELY: EFFECTIVE ENQUIRY ANSWERING BY PHONE AND EMAIL
17 NOVEMBER 2009, LONDON
Responding to enquiries by phone or email, we are deprived of almost all the clues we take for granted face-to-face. With no eye contact, facial expression or body language it's vital to manage communications with the enquirer effectively. Designed for experienced enquiry handlers, this highly practical course demonstrates the special techniques needed in managing and operating a remote enquiry service.
PROGRAMME HIGHLIGHTS
* Setting up and running your service
* Handling tricky enquiries
* Delivering your answers
FULL DETAILS:
http://www.cilip.org.uk/training/training/2009/libinfo/Handlingenquiriesremotely.htm
CUTTING-EDGE INTERNET SEARCH TECHNIQUES
24 NOVEMBER 2009, LONDON
With practical examples and a hands-on approach throughout the day, this popular CILIP course will help you discover the most appropriate ways to find relevant materials, ensuring you use the Internet as effectively and efficiently as possible when dealing with enquiries.
PROGRAMME HIGHLIGHTS
* Searching the Internet: the winning mindset
* Search engines and directories
* Future technologies and search interfaces
FULL DETAILS:
http://www.cilip.org.uk/training/training/2009/ict/cuttingedgeInternetsearchtechniques.htm
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