Dear friends:
We have an immediate opening in New York for a full-time systems
administrator / web master at the Institute.
Job description and application instructions:
http://www.nyucareers.com/applicants/Central?quickFind=51252
Position Summary:
Design, develop, program and manage websites, databases, departmental
servers and other computing and office automation systems for the
Institute for the Study of the Ancient World (ISAW). Formulate
policies, establish priorities, independently resolve routine and
non-routine technical matters; provide technical analysis, user support
and oversee repairs/upgrades for the full range of ISAW's computing and
office automation needs; manage administrative and technical functions
for the Institute; collaborate with central Information Technology
Services and other university departments to ensure a complete,
up-to-date and smoothly functioning IT infrastructure. Provide direct IT
support for events and other special requirements.
Qualifications/Required Education
Bachelor's degree in computer science, information science, computer
engineering or a closely related field.
Preferred Education
Master's degree in computer science, information science, computer
engineering or a closely related field.
Required Experience
Four years of relevant experience and/or combination of education. Must
include administration of Macintosh servers, website creation and
maintenance, and design, deployment and management of databases.
Preferred Experience
Customization and administration of Plone-based web applications.
Required Knowledge, Skills, and Abilities
Macintosh and PC network and systems administration. XHTML+CSS,
Filemaker Pro plus one or more of the following programming skills:
Python, SQL, JavaScript/AJAX. Ability to communicate policies and
procedures to a diverse population at all levels. Demonstrated knowledge
and understanding of information technology applications in complex
networked/on-line system environments. Ability to make decisions
independently and without direct supervision. Ability to work
cooperatively as a member of an interdisciplinary team, communicate
effectively and persuasively to senior IT and administrative management,
and represent the Institute in internal and external interactions.
Excellent organizational, interpersonal and problem-solving skills.
Preferred Knowledge, Skills, and Abilities
Management of a major website re-engineering or information systems
development project. Experience as a consultant working with clients to
identify IT needs and developing a system responsive to those needs.
Projected Position Start Date 10-15-2009
Principal Duties:
1. Modify, maintain and update all ISAW websites and web applications
including the Institute's legacy website, as well as existing
"minisites" for excavations, exhibitions, conferences and other
ISAW-related projects. Train staff how to update sites and monitor
results for quality and technical integrity. Plan for and implement
upgrades and technology transitions to ensure all web assets remain
functional and accessible, and reflect positively on the Institute's
public image. Adapt existing or create new minisites for ISAW projects,
excavations, exhibitions and conferences.
2. Collaborate with staff and leadership across the Institute to design,
develop, program, deploy and administer a next-generation content
management system, events management system and associated web
application. Collaborate with Digital Projects staff in directing
subcontractors working on programming and design tasks to support the
effort, evaluate their work, communicate effectiveness to leadership and
ensure on-time project completion. Manage the migration of content from
the legacy website to the new system and the decommissioning of the
legacy website. Assume primary responsibility for the systems
administration, software upgrade and maintenance of the new site and
associated systems.
3. Perform system and network administration duties for Macintosh server
(file sharing and centralized backup services) and Apple and PC laptop
and desktop computers. Ensure security, performance and optimal uptime
of all systems. Ensure availability of network, internet access,
printing and other services for guests as appropriate. Monitor and
analyze system performance and resource usage to identify areas for
improvement and potential economies.
4. Support the computing and office automation needs of staff, faculty,
students, visiting scholars and other guests in accordance with
Institute policy. Establish a help desk system and associated process
for request submission and task management. Train personnel on its use
and monitor it to provide quick and effective response to all tickets.
Handle inquiries and requests in a congenial, professional and efficient
manner. Assess nature and complexity of requests, responding to
inquiries and resolving problems immediately whenever possible. Promptly
report conflicts or other difficulties to the Administrative Director
and Associate Director for Digital Programs. Provide "how-to" guides and
other training and reference materials via internal web pages, emails
and other means.
5. Ensure efficient and innovative flow and processing of information
throughout the faculty and administrative staff and offices (to include
non-local affiliates). Train staff in use of database and web
applications for information management. Identify bottlenecks, research
appropriate solutions and communicate recommendations to management.
Design, develop, program, install and configure databases and web
applications to support information management and processing. Maintain
and improve software and hardware for scanning and desktop publishing
functions. Administer email lists.
6. Manage inventory, procurement and proper operation of computer and
office automation hardware, software, licenses and associated supplies.
Oversee supply closet, retain keys and authorize access to supply
closet. Respond to requests about office equipment. Schedule both
regular and emergency maintenance of shared equipment (fax, copy
machines, printers, etc.) as appropriate. Maintain inventory database
in a complete and up-to-date fashion. Track expenditures and report to
Administrative Director on budget concerns and major purchases.
7. Serve as liaison between ISAW and ITS, Telecomm, Asset Management and
other University departments, as well as external service vendors to
ensure that installations, upgrades, repairs and policy changes are
implemented in a timely manner and perform as expected.
8. Ensure the smooth, professional and on-time execution of ISAW public
and internal events (e.g., lectures) by conducting routine checks and
preventative maintenance on all required audio-visual systems, laptops,
projectors and the like; by ensuring all systems are set up in advance
of each event; by liaising with presenters in advance to ensure their
slides are properly prepared for presentation and loaded on appropriate
machines; and by attending (or ensuring a subordinate attends) all
appropriate events to assist in the event of difficulties. Smooth
functioning of technology at these events, and ready access to technical
assistance, is highly visible and has a significant impact on ISAW's
reputation.
9. Supervise staff; identify and prioritize assignments to ensure
deadlines are met and review work for accuracy.
--
Tom Elliott
Associate Director for Digital Programs
Institute for the Study of the Ancient World
New York University
http://homepages.nyu.edu/~te20/
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