2009/7/2 John Clegg <[log in to unmask]>:
> Some years ago we did toy with the idea of saying to the patient "how long
> will you need?" at booking, but everybody was too scared to carry it
> through!
We tried it many moons ago, the problem was that we ended up with lots
of slots the wrong size for the person wanting them. There was a basic
5 minute slot and people could request appointments in multiples of 5
mins, so we always ended up with 5 minute gaps between and people
wanting a 10 or 15 minute slot :-(
Gave up after a month or so.
Cheers Geoff
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