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BLACKBOARD-USERGROUP  July 2009

BLACKBOARD-USERGROUP July 2009

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Subject:

Re: BlackBoard v9 and IE6

From:

"Durston, Paul" <[log in to unmask]>

Reply-To:

Blackboard/Courseinfo userslist <[log in to unmask]>

Date:

Thu, 2 Jul 2009 09:57:53 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (81 lines)

Hi Julie,

We've encountered the same behaviour.  Again, it's not consistent in that the same drop down menus in a certain content area do not ALWAYS have the problem.  It changes each time the page is refreshed.  The menus can be fine when you visit once, but navigate away and come back and they're appearing on the left.

We have a theory that it could be down to one of the tags in the Blackboard tag libraries (one of my colleagues came across the same behaviour when using certain tags in a building block he was developing) that's used to list the contents of your drop down menu.  This wouldn't, however, explain why the behaviour is inconsistent so we could be wrong.  We have informed Blackboard of this but unfortunately I have just returned from leave so haven't had chance to catch up with what the latest case note says.


Regards,

Paul Durston
E-learning Team
Teesside University

-----Original Message-----
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]] On Behalf Of Usher Julie
Sent: 26 June 2009 16:40
To: [log in to unmask]
Subject: Re: BlackBoard v9 and IE6


Dear all
We have seen this error with drop-down menus in IE6 and IE7, and have logged it as a support call, but Bb say they don't recognise it as a bug, because IE6 is not fully supported and it doesn't happened consistently enough in IE7 for them to replicate it. Has anyone else seen this is IE7?

Regards

Julie Usher 

Learning Technology

University of Northampton
Boughton Green Road
Northampton
NN2 7AL

Tel: (01604) 893554
Email: [log in to unmask]

-----Original Message-----
From: Blackboard/Courseinfo userslist
[mailto:[log in to unmask]] On Behalf Of Rijssen van, H. (Henk)
Sent: 24 June 2009 16:15
To: [log in to unmask]
Subject: Re: BlackBoard v9 and IE6

el,
 
next to the drag an ddrop issue also drop down menu's appear completely left in your browser, instead of directly under the drop down box (double down arrows) It's very hard to select a menu item in a menu, that not "connected" to the hotspot that makes that menu appear.
 
Met vriendelijke groet,
Henk van Rijssen

________________________________

Van: Blackboard/Courseinfo userslist namens Hazel Derbyshire
Verzonden: wo 24-6-2009 14:16
Aan: [log in to unmask]
Onderwerp: BlackBoard v9 and IE6



Hi
I support the use of Blackboard for medical students here at Leicester.
Many
staff and students access Blackbaord from hospitals. Many of these hospitals can't/won't upgrade IE to v7 - which Blackboard state is the lowest version that is supported.

Is it simply a case of they can't support all old browsers and they have to draw the line for support somewhere ?
Will most things still work OK for my users if they are forced to use
IE6 or will
it simply not work at all ?

Anyone any ideas ? Does anyone know any specifics of things that won't work ?

Thanks in advance, H



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