Making 'Search' Work
A UKeiG course, to be held in the
The City Suite, Thistle City Hotel, Barbican, London, EC1V 8DS
Tuesday, 10th November 2009, 9.30-16.30
Course Outline
Many organisations are finding that the search application on their web site
and intranet, or even a more comprehensive enterprise search, is not providing
the expected benefits. Finding a solution to the problem is not easy as there
are so many variables. Is the search engine unsuitable for the task, are
expectations too high, or is the way that the search engine has been
implemented not best practice?
The objective of this workshop is to help delegates analyse the nature of the
problem that they are facing, and then to provide a range of solutions for
consideration.
The main sections of the workshop will be
* Diagnosing search problems
* Understanding why and how people search
* The impact of content quality on search performance
* Google and SharePoint as search solutions
* Overview of commercial and open-source search engines
* Upgrade or replace - the options and issues
* Staffing the search team
* Developing a strategic plan for search
Who should attend
Intranet and web managers who already have implemented search, even at a
basic level, and wish to gain an appreciation of how to either get more from
the investment, or what is involved in upgrading or replacing the current
application.
Course Presenter
The course will be presented by Martin White, Managing Director, Intranet
Focus Ltd, who is the author of 'Making Search Work' and co-author
of 'Successful Enterprise Search Management'.
To register your interest in this meeting, reserve a place, or request further
details, please email [log in to unmask] Further details are also available
via the UKeiG website at www.ukeig.org.uk.
Don't forget the UKeiG Conference 2009
UKeiG will be holding a residential forum that will provide opportunities for
information and IT professionals to network, wine and dine in excellent social
surroundings while catching up on the very latest developments in e-
information.
Inclusive residential rooms are running out, so book soon if you don't want to
miss out! There are still single day only places and non-residential places left,
and many hotels nearby you can book yourself into to attend the full
conference, although there will be an additional cost if you wish to attend the
drinks reception and meal.
Book now at www.ukeig.org.uk or by emailing [log in to unmask]
UKeiG has the CILIP Seal of Recognition, which recognises high standards in
the content and relevance of training courses. See
http://www.cilip.org.uk/qualificationschartership/seal/ for details
UKeiG is a Special Interest Group of CILIP: the Chartered Institute of Library
and Information Professionals. 7 Ridgmount Street, London, WC1E 7AE.
Registered Charity No. 313014
.
Making 'Search' Work
The City Suite, Thistle City Hotel, Barbican, London, EC1V 8DS
Tuesday, 10th November 2009, 9.30-16.30
Costs (including lunch and refreshments):
UKeiG members £140 + VAT (£161.00); others £170 + VAT (£195.50)
Please complete and return this form by 3rd November 2009, to Christine
Baker:
Piglet Cottage, Redmire, Leyburn, North Yorkshire DL8 4EH.
Tel & Fax 01969 625751.
Email: [log in to unmask]
Name
(s)......................................................................................................
...........
Organisation.........................................................................................
...................
Address...............................................................................................
...................
..........................................................................................................
...................
Post
Code...................................................................................................
...........
Tel......................................................................................................
...................
Email...................................................................................................
.................
*I am/am not a member of UKeiG (*please delete as necessary)
*I enclose a cheque for ......................made payable to UKeiG
Please invoice me/my organisation
[* please delete as necessary]
A cancellation fee of £25.00 + VAT is payable. No refunds after 3rd November
2009
Please specify any special dietary
requirements .................................................................
__Please tick if a CPD certificate is required.
Data Protection Act 1998
__Please tick if you do not wish your name and affiliation to appear on the
delegate list.
__If you are not a member of UKeiG, please tick if you do wish to receive
information about future courses and other UKeiG activities
UKeiG accepts firm bookings by post, fax, email and through the UKeiG Web
site. All fees are payable in full prior to the date of the course. Cancellations
received less than 7 working days before the start of the course will be
subject to the full fee. For non-attendance at a course there will be no
refunds and the full fee will be payable. Substitutions may be made at any
time without additional cost. UKeiG reserves the right to cancel a course if
insufficient bookings have been received. Delegates will be offered an
alternative date or a full refund of the course fee. UKeiG reserves the right to
make changes to the programme. UKeiG will not be liable for any consequential
loss of travel or accommodation fees due to cancellation of the course.
|