We will obviously need to see how things do evolve. It is clearly different than
email (and therefore there are limits to what can be managed as the product
stands) but it is built on a protocol which gives the opportunity to potentially
use and manage the data in different ways. Also, organisations may be able
to enter into service level agreements on data security and ownership (as
with cloud computing). However I do agree that there are issues with how
things pan out, particularly given the current Google business model.
Elizabeth
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