***Apologies for cross-posting***
8th Performance Measurement Conference - Florence 17-20 August 2009
http://www.ifla2009satelliteflorence.it/meeting1/meeting1.html
<http://www.ifla2009satelliteflorence.it/meeting1/meeting1.html>
Call for participation
This conference - for the first time in Italy - is the latest in the
series of highly successful biennial conferences organised since 1995
within Northumbria University, Newcastle upon Tyne, UK. The
Information, Knowledge and Systems research group in the School of
Computing, Engineering and Information Sciences is pleased to announce
its eighth conference in 2009 and to issue this Call for Participation.
The conference is also an official satellite conference of the 75th
IFLA Congress to be held in Milan on 23-27 August 2009, and is
co-sponsored by the Statistics and Evaluation Section and the Education
and Training Section of IFLA.
The conference venue is the magnificent Istituto degli Innocenti, a
mediaeval former cconvent and orphanage in the heart of Florence.
KEYNOTE SPEAKERS include:
· Professor Robert Hayes, Department of Information Studies,
UCLA, USA
· Professor Alfredo Serrai, School of Librarianship and
Archives, University of Rome, Italy
AUDIENCE
Librarians, information professionals, museum curators and records
managers leading and developing the measurement and monitoring of
performance in their institutions, and for lecturers and researchers
teaching and applying research methodologies.
CONFERENCE TOPICS
Papers have been submitted from about 20 countries, with topics covering
various aspects of:
? Evaluation of libraries as cultural institutions ? Libraries &
museums in the community ? Outcomes and value of library and
information services ? Measuring library performance ? Building a
culture of continuous improvement ? Management of change ? Assessing
staff performance ? Meeting the changing needs of users ? Evaluation
of the digital library ? Evaluating performance measurement ?
Methodologies ? Benchmarking studies
See the web site for a list of the successful papers and an outline
programme. The Programme will commence at 2.00 p.m. on Monday 17 August
and finish with lunch on Thursday 20 August.
WORKSHOPS
There will be two half-day workshops at introductory and intermediate
level.
Pre-Conference Workshop
There will be a LibQUAL Exchange of Experience Workshop on the morning
of 17 August, prior to the start of the main conference. See
http://www.libqual.org/Events/index.cfm
<http://www.libqual.org/Events/index.cfm> for details.
The language of the Conference is English
For further information, please see the Conference website:
http://www.ifla2009satelliteflorence.it/meeting1/meeting1.html
<http://www.ifla2009satelliteflorence.it/meeting1/meeting1.html>
Or contact:
Programme Chair: Margaret Graham, Northumbria University, UK. Email:
[log in to unmask]
<mailto:[log in to unmask]> ;
Local Organiser: Anna Maria Tammaro, University of Parma, Italy. Email:
[log in to unmask] <mailto:[log in to unmask]>
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