The Summer 2009 of Refer, the journal of CILIP's Information Services Group,
has been published (in print...)
Of possible interest to UKeiG members are the articles on Enquire (the 24/7
public library enquiry service), Gary Archer's review of web sites and text
services which challenge the public library reference model, and Linda
Dumper's report on 'Digitally Native or Digitally Naive?'.
A supporting web site - http://sites.google.com/site/referplus - is
available, and there is an open invitation to complete an online survey on
the future direction of Refer
(http://www.surveymonkey.com/s.aspx?sm=RmM8WnOEE8eudN5cgnuoLQ_3d_3d).
Peter Chapman
UKeiG member and Hon Editor, Refer
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