Hi Julia
My main advice would be to avoid the Blackboard survey tool. Although there is a wide range of question types, there are some significant and frustrating holes - for example, there is no way to ask a question such as whether the respondee is Male or Female (Multiple choice answers have a minimum of 4 options and Either Or have set answers (yes/no, true/false etc...)!).
There are also problems with the wording, a lot of the terminology makes it sound as if you are doing a graded test, not ideal, especially if you are wanting honest opinions on courses. Finally, the results spreadsheet it gives you is usually full of html tags and not laid out in a way that makes data analysis easy.
You could however use a third party survey tool and link to it in Blackboard so that from a users point of view it looked like they were doing it in Blackboard. I would suggest using google spreadsheets (with forms) for a relatively simple survey, or for more complex ones try surveymonkey.com or Bristol Online Surveys: http://www.survey.bris.ac.uk/ (the latter two options will cost you).
Hope this is helpful.
Ian McNaught
Learning Technology Advisor
University of Huddersfield
________________________________________
From: Julia Ault [[log in to unmask]]
Sent: Friday, May 22, 2009 7:02 PM
Subject: Creating Student Satisfaction Survey on Bb
Hi everyone
I am relatively new to Bb admin, so apologies in advance if this
question seems a tad basic.
I have been tasked with creating an electronic version of the student
satisfaction survey that my Uni runs every year to obtain feedback
about the non-academic services it provides. This year for the first time
the Uni would like to use Blackboard instead of posting out documents
to all students - it is greener after all!
Most of the questions are duplicated for each service and we have
several departments to survey (finance, registry, student services
catering, computer services and so on).
My questions are:
Does anyone know of an efficient way of creating and categorising such
a survey so that results may be extrapolated by department or does one
just have to create separate surveys for each support unit?
What is the easiest way of extracting the survey results once
completed?
I am attaching a copy of the desired survey that has been created on a
word doc and given to me to work with.
Thank you in advance for any help you can give.
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