I have the ticket:
Priority:
Medium
Status:
Open
Date:
29/04/2009
Time:
16:39:24
Creation Date:
29/04/2009
Creation Time:
16:26:06
Created By:
[log in to unmask]
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Problem Description and Solution:
Entered on 29/04/2009 at 16:26:05 BST (GMT+0100) by [log in to unmask]:
Ticket number: 20090429-108932 Ticket status: Update
Ticket type: Unscheduled Site: JANET
Problem start: 20090429 14:32 UTC Ticket opened: 20090429 14:55 UTC
Ticket update: 20090429 15:23 UTC Problem fixer: JANET NOC
Problem ends: Ticket closed:
Ticket Summary: Routing issues within JANET
Problem Description:
Our monitoring tools indicate routing issues within JANET since 15:32
BST
Affected:
All Primary Connections within JANET
Actions (last updated at 20090429 15:23 UTC by BC):
An update to reflect the changes in Trouble Ticket Description.
Fix:
Time to Fix: (unknown)
History:
20090429 15:23 UTC, Ben Chapman:
An update to reflect the changes in Trouble Ticket Description.
20090429 14:59 UTC, Ben Chapman:
This is currently being investigated by our Core Architecture Team.
Further updates will follow as appropriate.
Current Report To: Networks and Communications, Metcalf, Rob
CC(s):
Query Information:
Problem Classification:
Networking
Contact Method:
Email
Contact Information:
Email Address:
[log in to unmask]
> -----Original Message-----
> From: Sansum, RA (Andrew)
> Sent: 29 April 2009 17:04
> To: 'Testbed Support for GridPP member institutes'
> Subject: FW: Network problems within the Janet network
>
>
> FYI
>
> Network problems reported within JANET. Not sure that RAL has
> seen problems yet but we are aware that other sites have.
>
> Andrew
>
> -----Original Message-----
> From: Hill, NM (Nick)
> Sent: 29 April 2009 16:57
> To: e-Science Centre All Staff
> Subject: Network problems within the Janet network
>
>
>
> Janet network operations have reported that there have been
> problems with routing network traffic within the Janet
> networks this afternoon. This will have affected connections
> from all sites into the Janet network resulting in problems
> with connections off the RAL and DL sites to other
> institutions including traffic between the RAL and DL sites.
>
> The problems are being investigated by Janet NOC staff.
>
> Nick Hill
> e-Science Centre
> Science and Technology Facilities Council
> Rutherford Appleton Laboratory
> Harwell Science and Innovation Campus
> Didcot
> OX11 0QX
>
> [log in to unmask] /01235 445423
>
> The contents of this e-mail are sent in confidence and are
> for the use of the intended recipient only. If you are not
> the intended recipient do not take action on it or show it to
> anyone else, but return it to the sender and delete your copy of it.
>
>
>
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