Apologies for cross posting...
The US AIIM (www.aiim.org) has released an 18 page vendor sponsored industry research paper on the current state of the ECM industry. I think this report is worth reading by all records managers (and no, I receive no benefit from saying that).
The following are very familiar sounding extracts from the report provided by CMSWire (www.cmswire.com):
BEGINS
Not surprisingly, the bottom line is that electronic content in many of its shapes and forms in the organizational landscape is still (mainly) a mess.
Enterprise Content Management Circa 2009
AIIM has found that managing electronic documents is still a challenge for a whopping 47% of organizations. On top of that, business communication channels like IMs, text messages, blogs and wikis are uncontrolled and off the corporate radar for 75% of businesses.
Other key findings include:
- 55% of organizations having little or no confidence that important e-mails are recorded and retrievable.
- 28% of organizations would take more than a month to produce documents for a legal eDiscovery.
- In 29% of organizations, SharePoint is competing with existing Enterprise CMS, Document Management (DM) or Records Management (RM) suites, while 6% integrated it with existing systems.
- The single ECM system concept is still alive in 35% of organizations, whereas 33% plan to use a single sign-on portal to access multiple repositories.
- License sales in the main areas of DM and RM are set to hold steady in 2009.
- Only 52% of respondents have measured the ROI and done cost analysis before and after their DM/RM projects.
ENDS
http://www.cmswire.com/cms/enterprise-cms/state-of-the-ecm-industry-2009-content-still-a-challenge-004237.php?awt_l=FzzYt&awt_m=1aM3VW.2wan0sm
The full report can be downloaded free of charge (after registration with AIIM) at www.aiim.org/stateofecm2009
Andrew Warland
Senior Consultant
Converga (Australia)
P: +61 2 9433 7048 (from 24 November)
M: +61 413 043 934
F: +61 2 9433 7099
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