Hi Amy
Interesting that Imperial are using Twitter for campus alerts. Can I ask how you, or any others, encourage students to use Twitter? I'd like to use it as a more instant channel but I've not looked at the level of use amongst our students yet.
Sarah
Sarah Avison
Internal Communications Manager
Marketing and Communications Dept
University of Portsmouth
T: 02392 845765
>>> "Thompson, Amy R" <[log in to unmask]> 13/03/2009 11:29 >>>
Hi Joe and Neil
Imperial use twitter for campus alerts and campus highlights. We do respond to some replies, and have at times actively tried to encourage people to reply to our tweets. We've found it can be a very good way to find out interesting things going on in our community.
Currently it doesn't take too much time to manage this, although it's not always possible to reply quickly!
Best wishes
Amy
Amy Thompson BA (Hons) ACIM
Digital Media Manager
Communications Division
Imperial College London
South Kensington Campus
Level 5 Sherfield Building
London, SW7 2AZ
Tel: +44 (0)20 7594 8197
Fax: +44 (0)20 7594 6700
________________________________
From: Managing institutional Web services [mailto:[log in to unmask]] On Behalf Of Fegen, Neil
Sent: 13 March 2009 10:54
To: [log in to unmask]
Subject: Re: Universities on Twitter
Joe
We've just set up a Twitter account and, like you, are keeping it low-key and experimental, initially using it to announce news/events.
I would imagine that it would be useful to interact with questions/posts as the account develops and there would then be a question of how much time to devote to it as/if it progresses.
I'd be interested in how others are approaching this.
Neil
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Neil Fegen
Web Editor
Corporate Communications
George Heriot Wing
Heriot-Watt University
[log in to unmask]
0131 451 3530
________________________________
From: Managing institutional Web services [mailto:[log in to unmask]] On Behalf Of Hoyle, Joseph N
Sent: 13 March 2009 10:33
To: [log in to unmask]
Subject: Universities on Twitter
More universities are beginning to use Twitter in order to extent their communication reach. I notice that some are just sending existing RSS feeds to their Twitter account, while others are mixing RSS and engagement by responding to Twitter replies.
We have established a Twitter account for LSBU, but have not publicised it as we are experimenting with it at the moment. We'd like to add value by engaging and responding to replies.
I have 2 questions for those institutions using Twitter:
* Some of you appear not to be responding to replies. Are you just ignoring replies? There appears to be no setting to prevent users replying to posts?
* If you are responding to replies, how time consuming is this activity, on average how many replies do you respond to per week?
Regards,
Joe Hoyle
Web Manager
Marketing Department
London South Bank University
London SE1 6LN
T: +44 (0)20 7815 6037
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