Hi Folks,
Bit of a strange one for Friday afternoon - arent they all?
I have been asked by a manager to recommend a suitable course for an
individual who is a line manager of 8 employees. Basically he is having what
are being described as 'outbursts' when he gets very angry and shouts but
then regrets his actions and apologises, I am told that he is very professional
and usually very good but when he is not everyone suffers. I thought about
some sort of assertiveness training as he admits he sometimes has problems
getting his point across in a constructive manner but he says he is 'passionate'
about what he does (his manager is also a bit 'difficult' to say the least).
I am keen to help both parties and see this as a good way forward. I now
need a steer where to start in the Birmingham area, doe snyone have any
recommendations?
Many thanks
Have a great weekend!
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