And possibly also some food for thought.
http://www.coi.gov.uk/improvingwebsites/draft/introduction/before-you-co
mment/
"We welcome your comments on any part of these guidance documents,
however we would like to encourage discussion and invite your valued
feedback around certain areas. We are particularly interested in your
views on:
* Usage: The inclusion of Visit Duration as a measure of user
engagement.
* Quality: A centrally hosted user satisfaction survey for central
government.
* Overall: How to use satisfaction data in combination with costs
and usage data to assess the overall value delivered by government
websites to society.
* Are there other approaches to assessing value we should consider?
* We welcome any other suggestions you may have for improving
government online.
This review will run for three weeks starting from 17 March 2009. The
final date for comments is 7 April 2009."
Interesting layout, so I viewed-source - they're using WordPress.
cheers, Mia
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