"Incentive" can be viewed on different levels.
At the most basic, I see myself driven to achieve a full
house in part due to the financial reward (matched be
equal feel good reward of coming first)
That the £ was actually taken away before being repackaged
into this so called reward becomes less memorable with
time and in several years I expect many GPs will have
forgotten that process completely and new GPs will believe
it was extra money.
But the incentive is removed from quality of patient care,
in part by the existence of £, and it becomes a drive to
get the target whether by doing the work or excepting the
patient - and I do feel the system encourages us to force
that exclusion by the "3 invites and out" rule, letting us
off the hook from trying, when in reality we have an
ethical duty to continue trying with such patients because
they need it and we need to tell them, the duties of a
doctor don't stop just because he isn't paid to do
something.
So in that respect the QOF has failed to incentivise
quality care beyond the initial provision of standards set
across the board.
It has succeeded in standardising expectations of care
across the country and reduced the element of chance in
that previously it might have depended on where or with
whom you registered. That is expected to lead to
standardised quality of care (differentiated from
expectations of quality)
But like literacy hour and numeracy hour in primary
education, there is the risk of taking it to far to the
exclusion of individual care and innovation in care within
general practice. So we find we have less time to deviate
in thought or deed, less adaptation to suit particular
patients. For example, where we may have previously made
efforts to do a home visit to a non-compliant and
non-attending diabetic, now we can excuse ourselves "I
asked the patient, he said no, or at least he didnt
acknowledge my question (didnt come after 3 letters) so it
isn't my job anymore" that is profoundly sad and has an
inhuman aspect to it.
Changing the targets is inevitable given the government
placed limits on each indicator to protect their bank
balances.
It is also appropriate to ensure consideration of less
common illnesses and to prevent focussing only on the
majority.
But take an idea too far and it will become stale - as it
already has for many of us.
Of course the paranoid amongst us (including me) will see
the government has ulterior motives to control the
profession, to prevent rebellion, to reduce our standing
and reduce the threat we pose to their view of the future.
General Practice is not what it was. The QoF is but one
nail in what is becoming a secure coffin.
KT
On Fri, 20 Mar 2009 10:25:07 +0000
Adrian Midgley <[log in to unmask]> wrote:
> QOF is not an incentive payment. Is it?
|