Birmingham City Council have several 'Transformation
Programmes/Initiatives' in place and one of them is looking into Records
Management Issues. I have been asked to post this request on behalf of my
colleagues - Lawrence Rodgers and Diana Vaughan.
"I am enquiring as to how other councils manage the process for dealing
with an external records storage provider particularly where
Directorates/depts have access to the storage provider directly. It would
be useful to know the detail behind the processes used; training
requirements developed; written guidelines developed; differing levels of
responsiblity/access rights within departments; overall management of
contract; service monitoring/performance and what level of detail is
entered into with the service provider's electronic cataloguing system
etc..(box/file level?)."
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Thanks
Jayne Langley
Senior Records manager
Birmingham City Council
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