Hi Ian,
We've been running this for about 5 years, and things have
mostly been smooth. There was a glitch over check digit 'x', but that
was fixed pretty quickly.
Ours potters away in the background, and isn't much used - less than 1%
of our renewals come through it. Unsurprisingly, 95% of renewals are
done on webcat.
Best wishes,
Richard
Richard Perkins
Film & Theatre Librarian
University of Warwick
Coventry
UK
02476 522331
-----Original Message-----
From: This list is for current and potential users of the Innopac system
[mailto:[log in to unmask]] On Behalf Of I. Haydock
Sent: 24 February 2009 13:03
To: [log in to unmask]
Subject: Telephone renewals
Hi,
We're looking at buying Innovative's Telephone Renewals Module. For
those of you who already have it, how do you find it? Is it reliable and
can your users cope with it? Does it cause any more arguments of the "I
renewed this" - "No you didn't" type?
Thanks in advance for any help you can give.
Ian
--
Ian Haydock
Library Systems Manager
Keele University
Tel. +44 1782 733241
Email: [log in to unmask]
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