Hello Elena,
Looks like you have set up a cron job to restart globus-gma every 15
minutes. It's not really a good idea because it may cause jobs to stay
forever in pending/running state on WMS side.
Configuration string 'tout=120' in globus-gma config file is wrong. It
should be 'tout 120' with a space instead of an equals sign. That's why
this option didn't help: it was silently ignored by globus-gma.
Please fix the config file, remove the cron job and restart globus-gma
once again.
--
Cheers,
Andrey Kiryanov.
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