Hi all,
This is the first time I have used the list, though we've been members for a
while.
We are wondering if anyone has developed any corporate policy or guidance
on the use of markers on customer files to signify potentially violent people? At
the moment, we are aware of users abiding by different guidelines within
different systems and would like to develop a standard set of rules that sets
out our legal position, and gives clear advice on how and when to use markers,
whether or not to add notes, what kind of notes to write (if any) etc.
If anyone has any advice or documentation they are willing to share, which
could give us a starting point, that would be much appreciated.
Katie McNeill
Project Officer (Document & Records Management)
Leeds City Council
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